Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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The app is great, still haven't seen how customers react. But their customer service is amazing!
They literally explained everything I needed help with. Thank you Mardie, Benz and Jon :)
We're glad to hear you were delighted! If there's anything unclear with the app, just let us know - Derek
I must say, it was an amazing service! the customer service is top notch, always friendly and responsive. Any questions we had were answered quickly, and even provided extra help whenever we needed it. 10/10 would recommend Jon at ReferralCandy!
Thank you for this review and that recommendation! Much appreciated. Let us know if you need any help! - Jon
We haven't launched our referral program yet, but have been getting help from Tippy in setting it up. He is terrific! Very responsive and knowledgeable. 5 stars to Tippy!
Great program and great assistance :)
Karen stood by me question by question to guide me on the set up which made it effortless. She is amazing!
JC provided some amazing support. It ended up being user error on my end and he was very gracious and informative in his responses as we were troubleshooting!
It was my pleasure assisting you. Please reach out anytime you need help. - JC
Referral Candy works great and the customer service is really good. Thank you Cris for your support.
Thank you for leaving us such a kind review! - Derek
Very good app and serves the purpose of my requirements.
Great support too!
Great customer service! Tippy answered all my questions in a way I could understand. :)
Easy to use and my customers love the ability to refer their friends. I had a problem (my fault) with the way I set up the app and Tippy was very prompt and helpful in getting it sorted out for me. I'm looking forward to using the app to grow my shop now that I have it properly set up
We are setting up Referral Candy to help get more customers through friend referrals. The set-up has been simple and quick. We needed some additional help to understand how to edit copy. Katherine answered all of my questions promptly and with screenshots, etc. to make the process easier, especially for someone who is a visual learner. I would recommend this app.
Pleasure is mine. So nice chatting with you and thank you for this review.
- Katherine