Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,185)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.

Edited May 29, 2018

Great customer service! Tippy answered all my questions in a way I could understand. :)

Twoborn
United States
11 months using the app
September 16, 2019

Easy to use and my customers love the ability to refer their friends. I had a problem (my fault) with the way I set up the app and Tippy was very prompt and helpful in getting it sorted out for me. I'm looking forward to using the app to grow my shop now that I have it properly set up

Metal Lotus
United States
11 months using the app
June 21, 2022

We are setting up Referral Candy to help get more customers through friend referrals. The set-up has been simple and quick. We needed some additional help to understand how to edit copy. Katherine answered all of my questions promptly and with screenshots, etc. to make the process easier, especially for someone who is a visual learner. I would recommend this app.

Shoo For Good
United States
11 months using the app
ReferralCandy replied June 27, 2022

Pleasure is mine. So nice chatting with you and thank you for this review.
- Katherine

August 15, 2022

Great application, great team to support us with all the features. A must try for all the users of shopify!

CaseItOnline
Pakistan
11 months using the app
ReferralCandy replied August 16, 2022

Yaaayy! Thank you for this awesome review. looking forward to seeing great results on your campaign :)
- Cris

Edited July 16, 2018

Another 5-star vote fro RC and their customer support. Tippy was on it immediately and explained the issue we were having.

July 16 - EDIT - Just had another stellar experience with Jon from RC. Keeping the 5 stars :)

Lightdrop
United States
11 months using the app
April 30, 2020

I feel like my question was pretty simple—mostly seeking confirmation— and Jon was super kind and patient with me. I appreciated the time and care he took even for a simple matter. He understood and checked to make sure he understood what I was saying, and he helped me quickly and kindly. Pleasant first experience with the support team! Keep it up. Wishing you all the best during this time.

Bolt Coffee
United States
11 months using the app
August 9, 2018

We've always been a big fan of the referralcandy platform and when we moved to Shopify we wanted to make sure it came with us. We had a few issues getting set back up and running on Shopify but Tippy was amazing, he was on skype at all times of the day and night working through the issues with is and had us up and running again in no time. tldr: great platform with support that is second to none - highly, highy recommend

Pure Pet Food
United Kingdom
10 months using the app
September 16, 2021

Dwight was very helpful. She suggested ways to improve performance for our current setup! Thank you.

Recess
United States
10 months using the app
ReferralCandy replied September 16, 2021

Thank you for your kind words. Dwight will be delighted to hear it! - Tom

August 22, 2022

Great app, very intuitive UI. Amazing customer support from Cris who helped me with integration issues. Quick response and helpful suggestions. 5 stars all around

Ballet
United States
10 months using the app
ReferralCandy replied August 23, 2022

Aww! Thank you so much for the review. You're a delight to speak with too! I appreciate you! _ Cris

April 11, 2022

Great customer support from Lorraine - can be a bit fitched in places but just reach out for support!

This is Unfolded
United Kingdom
10 months using the app
ReferralCandy replied June 1, 2022

I'm happy I was able to assist! Thank you for your appreciation! - Lorraine