Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Lorraine from customer service helped to clarify how cash rewards could work through Recharge. Haven't had a chance to jump in too much, but overall templates look very customizable (options to edit code directly is a plus) and it's quick to set up
J.C. provided excellent customer service and overall I have no complaints about the referral program.
Thank you so much for writing a review. I really appreciate it. I was glad to have assisted you with your concerns. :)
- JC
I needed some help getting started so I reached out to them via email and Derek was super helpful. Derek scheduled a call with me and walked me through everything I need to know. The app is super easy to use and customize to fit our goals.
Lorraine was super-helpful in and was patient with the questions I had for her.
Great product and useful for our business.
Jessa is so helpful when it comes to set up and getting the best results from our affiliate and refer a friend schemes. Can recommend!
Glad you can now start using our services and get your customers to start referring their friends! Thank you again for this review.
- Jessa
An easy platform, totally automated, with great customer service! Lorraine was super fast and helpful helping me out. So happy I found this for my business!
Great app, and excellent support service, especially from Lorraine who responded very quickly and kindly to our support request.
Thanks for the review! We're looking forward on the success of your referral campaign. :)
- Lorraine
I had Derek help me serial times. Customer services are good. I got a bit confused by the function. Hope the program will work well.
I just installed this app. It is super easy to use and install. And ReferralCandy has the BEST customer service!. Tippy, the customer service rep, walked me through the app and made sure I knew how to the app. He is a rockstar, just like the app!
I am looking forward to using this app to grow my business and acquire more customers! Very happy.
Great and prompt customer service from Jon in setting up our program - looking forward to getting this live
Thanks for the review! Don't hesitate to let us know if you need assistance! - Jon