Referral Candy & Affiliate , 2,073 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to run effective referral campaigns, offering features like email and page customization, a post-purchase widget, and cashback options. It integrates well with other Shopify apps, boosting ad spend returns and generating extra revenue. The customer support team is highly praised, with specific team members recognized for their exceptional service. Merchants also note the app's positive impact on reaching new audiences and converting customers into affiliates.
Refine
-
By rating
Technical issues with referral tracking but great Service from Tom, he helped us to resolve the issue.
Karen has been an awesome rep. She is very responsive and helpful. My only complaint with RC is that the only payment option is paypal. That is very limiting for a lot of customers. Please add more payment options!
Jon was able to help we start and stop my campaign easily. The customization is a little hard to navigate but overall it gets the job done.
Nice app, nice people behind the service. Tippy is helping me setup my program
Tom was amazing in helping to troubleshoot my problems and I really appreciate his detailed explanations and initiative.
Easy to use from a customer, advocate standpoint.
I have JUST installed the app, so I have yet to see results. So, I cannot offer a review on the app, however I would like to offer a review on Jon, who was the representative who assisted me. Jon was very friendly and accommodating, and answered my questions directly and clearly. As a matter of fact, I realized I had another question after we hung up, and I am hoping I can reach Jon again directly, since he was so helpful the first time. Thank you again and I look forward to watching my business grow using Referral Candy. Thanks again, Margi Mason, Mrs. Mason's Co.
I really enjoy the potential that comes with this app. Email referrals can really help and is one of the more affordable ones of all the apps. Customer service is responsive and great, but there is some work to be done on your end. Naturally, setting up the brand, proper marketing for awareness is important. I wish it can be integrated easier into shopify if you are using the points method without having to enter referralcandy page specifically, but it gets the job done.
Lorraine was very quick to respond and tentative. She reached out to the ReferralCandy engineers and found a solution quickly. Great customer support!
The stand alone app itself (not the Shopify app, but actual app) is always improving but has room for growth (hints 4 stars)
Derek answered all of our questions and helped us set up the app. The dashboard is also intuitive and easy to navigate.