Reviews (2,170)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing through effective referral programs. It's user-friendly, allowing easy setup and management of campaigns with customization options for emails and pages. Features include a post-purchase widget and integration with Shopify subscription apps. Merchants value the minimal maintenance required and the responsive, helpful customer support that offers design and optimization tips.

March 17, 2016

I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.

The Sox Box Retail
United States
Over 6 years using the app
April 13, 2024

Katherine provided excellent support with an outstanding level of technical quality and solution insight. We are confident our business will highly benefit from the solution based on the support provided by Katherine. I would highly rate the product and especially highlight the support provided by the agent both in terms of quality and response time.

Medskin Beauty
Norway
About 2 months using the app
ReferralCandy replied April 15, 2024

Thank you so much for your kind words and positive feedback on the support I provided. I'm thrilled to hear that you found the technical assistance and solution insight valuable for your business needs. Please feel free to reach out if you have any further questions or need additional assistance in the future.
- Katherine

May 25, 2021

Mardie was very helpful and answered all my questions and more. She provided the instructions that needed to navigate the system.

Body Complete Rx
United States
About 6 years using the app
ReferralCandy replied May 27, 2021

Thanks for your kind review! I'll be sure to let Mardie know! - Bryan B.

Edited June 15, 2018

Benz was a great support on Chat when we needed to resolve an issue we didnt understand. Emma - www.riffraffandco.com

Riff Raff Co
Australia
About 6 years using the app
Edited November 2, 2018

Great app that has proved to be very beneficial with increasing sales. Derek Benito is our point of contact and he is very knowledgeable, responsive, and helpful.

The Ollie World
United States
About 6 years using the app
January 10, 2019

Wish this app had a few more features, but it has enough to get the job done. The support team is very helpful and responsive. Benz helped me set up the app as well as answer all my questions regarding Referral Candy.

Gemio
United States
Almost 6 years using the app
Edited August 29, 2023

We have seen a strong increase in the ROA of >10x compared to the app fees. It is easy to setup and configure, the widget and email settings are intuitive and give enough flexibility to reach the desired design.

Additionally, the support is great! Whenever you have questions, the team is super friendly and helps quickly and efficiently. Special thanks to Cris, you rock :)

LYKON
Germany
Almost 6 years using the app
ReferralCandy replied February 6, 2023

Yes, we are always here to help our dear merchants. Thank you so much for an awesome feedback! :)
- Cris

March 14, 2016

Love it - simple to use and manage and has been a great revenue driver for us!

Mizzen Main
United States
Almost 6 years using the app
September 24, 2020

Pretty straight forward process and they handle payments through PayPal. Makes it nice and simple - set it up and let it roll. Quick replies on chat support which is huge - had a question and Lorraine helped me immediately and included screenshots to make things clear.

Playbook Products
United States
Almost 6 years using the app
August 28, 2018

So far so good! Tippy has been great helping me set up the Referral App. Very easy setting it up and so far I like what I see! Looking forward to seeing the results from using Referral Candy!

Flygirl Stage
United States
Almost 6 years using the app