Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Needed some help with setting up an account. Dwight was very helpful and provided excellent customer support!
Great support by Derek!
Spend 1 hour to guide me through the functions and how to set up the app into our shop in a way easy to understand and enabling us getting the app set up ourself without hiring and external expert.
-Raine/Sweden
I needed help with some Klaviyo features and Jessa from RC support was extremely helpful and quick with her replies. The app itself is easy to set up and to use.
You did well too during the troubleshooting steps, and thank you for your kind words.
- Jessa
I just had a great experience with Derek on the support chat. He was really helpful in testing and setting up our referral program and went above and beyond my expectation.
Easy to use and set up, keeps things simple and effective. They also have a good knowledge base on how to get the best out of the app and support is great (thanks Benz)
Karen was super helpful and went above and beyond to make sure that we were introducing content that would drive engagement and that we had resources to be successful. Super happy with my choice of choosing Referral Candy!
Tippy was a helpful customer service rep. Thanks Tippy!
Am in the process of implementing Referral Candy and am so impressed by how helpful the manager (Tippy) I the support team is - super knowledgeable and very patient:) BB Another interaction with the chat team (Jon) - always prompt and friendly answering my questions:)
Great Customer service, Tom helped me quickly with some formatting and tex issues.
The app is working fine.
Great phone support from Tippy. Top notch service so far!
The app seems well laid out with plenty of options - let's see the referrals roll in!