Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
Refine
-
By rating
The system is easy to use, customer support is fast and very comfortable.However, there is one point to worry about.
When canceling, all the created data will be erased, so I want a function to retain this. If the data disappears, translation work and text creation will be difficult again, so there is considerable resistance.
Jon was a great help! Even during our free trial period he gave me the feeling that I was a regular customer. Answered my question immediately and got a language translation issue fixed within 24 hours. After that for some second customizations Karen helpen us greatly as well!
Great app with great support. I will highly recommend it. They helped us integrate with several apps and done it effortlessly.
Brilliant customer support from the Referral Candy team - both Katherine (live chat) and Benz (email) have been really helpful along the way.
Great to hear, I'll pass you on your thanks! - Jaime R.
Awesome help, great service very patient!
Their customer support is amazing. Always a prompt reply. I was helped a lot by Tippy in setting up the app. Now everything works the way it should :) Thanks Tippy!
Support is very reactive and reply in few minutes, Jon was helpful and kind, need to test more the app but looks promising
I'm grateful for your review! It was a pleasure to assist you. - Jon
I am just starting to set the app up, and it seems to be very easy to use. Support has been amazing until now!
Glad to hear it! Let us know if we can help in any way! - Bryan B.
Great app and amazing customer service!
Great. Thanks guys. Great product and service. Katherine is awesome and helpful. Hats off to Referral Candy.
Thank you for five stars! Reach out any time! - Karen