Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

November 15, 2016

This is great, and good help from staff!

Bleiebilen No
Norway
9 months using the app
May 21, 2019

Great customer service. I needed to translate the app and it was easy and fast, now my users are happy with their rewards.

Twoforone
Mexico
9 months using the app
October 31, 2018

We use this app for our referral program, and it works great. Would definitely recommend! Easy setup, and Derek has been very helpful with customization.

Noobie Box
United States
9 months using the app
August 6, 2020

This app has really made it seamless to set up a referral program, also the support when you get into the app is incredible, special thanks to Karen!

Smart for Life
United States
9 months using the app
October 1, 2018

The team from ReferralCandy has amazing customer support. They solve us problems very quickly, specially Derek. We will use ReferralCandy in all our stores in the company. Thanks again to the support team!!

Bottega di Lungavita
Spain
9 months using the app
June 30, 2021

Great app, and Jon is the man ;-) Had a few issues and he helped me super quickly and profesionally. <3

Stanbarry
Germany
9 months using the app
ReferralCandy replied July 2, 2021

I appreciate the kind words! Thanks for leaving us a great review and write us any time! - Jon D.

June 3, 2020

ReferralCandy is great, simple to set up, has decent customization and features, works smoothly with Shopify. Customer Service team is always excellent, specifically Karen and Jon have both helped us tremendously over the past year. Thanks everybody!

Field Goods
United States
9 months using the app
August 28, 2017

Great referral service. We've been using it for just over a month now $6500 revenue through referral. I assume that revenue should increase overtime since it seems to take time for referral to get spread out among all customers. Support was prompt and responsive. Overall great app.

Jemkim
United States
9 months using the app
December 6, 2022

I've used this app for 3 businesses now, all on the ReCharge platform. It's best in class for that use case. My most recent experience had a challenge with integrations but JC and Jon were top-notch/10-out-of-10 in helping resolve the issue and get us cranking!

Beer Hug Australia
Australia
9 months using the app
ReferralCandy replied December 6, 2022

You are most welcome! We're glad to have assisted you with your concern and thank you for trusting us to run the referral campaign for your 3 businesses! :)
-Jc and Jon

October 19, 2016

Great customer service! Thank you Benz

Lemon Lemon
Germany
9 months using the app