Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Tom Koetz was really helpful through all the process. Thank you Tom for your assistance all this time!
So glad I was able to help. Thanks and be sure to write us if you need anything else. -- Tom K.
Edmund at support and their support engineer Jason really helped us out. When the problem we were having with the app connections with Shopify couldn’t be fixed via a simple uninstall and restart, they went in directly and helped us find the problem in our store. Definitely recommended.
Karen is extremely friendly and helpful. Not only had she answer all my questions, but she went above and beyond to give me advices on how to use referral candy to the fullest potential.
We have been received amazing support from Referral Candy especially JF Fajardo. There are many apps available and this has really impressed us.
Thank you for your kind words. JC will surely be delighted to hear it! - Bryan B.
We have tried a few other referral apps, and in the end decided to stick with ReferralCandy, as it's the only one that let us flexibly customise the design at low cost, and also allows us to pay cash to customers who refer, which seems work the best for us. Also RC's customer service is quick and responsive!
So far the app seems to fit my need. Got Derek to help me tweek it at the beginning. In the early stage at the moment, but so far so good
Have been using Referral Candy for a few months now and the program has been great. I needed some help setting up referrals for subscribers through Recharge so Benz and Derek provided great help walking me through it and checking all our settings to make sure we are getting the most out of the program!
Tippy真的很耐心，插件也真的很好用哦，强烈推荐的哦；功能非常强大，完全帮助了客户对于我的网站的认知度，所以希望朋友们都可以来使用；Shopify有时会有点卡，但是这个插件完全不会影响到我的网速的呢，功能强大，满分
Great customer service. Was able to receive feedback very quickly to get situated. Excited to use this referral software.
Straightforward and easy to set up, working for us straight away. Any queries the support is great, Benz was especially helpful with quite a few questions we had!
Thanks so much! We're glad to be of service! - Benz