Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,183)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.

September 14, 2016

Great customer service. Was able to receive feedback very quickly to get situated. Excited to use this referral software.

Clara Sunwoo
United States
9 months using the app
September 9, 2021

Straightforward and easy to set up, working for us straight away. Any queries the support is great, Benz was especially helpful with quite a few questions we had!

Crosby Coffee
United Kingdom
9 months using the app
ReferralCandy replied September 9, 2021

Thanks so much! We're glad to be of service! - Benz

February 4, 2016

While we had some issues with the platform itself, the support team at Referral Candy (specifically Karen and Bryan) were extremely responsive and helpful in resolving them. So, the support team gets 5-stars.

Nokaorganics
United States
9 months using the app
December 12, 2018

I used this app back in the day but just restarted it. Had a problem restarting it but contacted their support desk and got an email immediately back. Jon responded to me quickly and reassured me that all was good. What great customer service! I hope this app brings in more sales. Will write another review once I see some action.

Skylar Yoo
United States
9 months using the app
April 19, 2018

Karen is awesome. She walked me through the system and help us set everything up. Definitely sticking with RC not only because its a cool product but its really the service that gets you.

Roosterly Development
United States
9 months using the app
July 17, 2019

ReferralCandy is great! I've been using it for a long time on our WooCommerce-based store but am now migrating over to Shopify. While building our new store, I needed help with a weird issue (that turned out to be caused by another app) and Karen walked me through what to check. Without her help I wouldn't have even thought to look in the other app's settings to see what it was adding to each page.

ReferralCandy is an easy way to let customers become advocates, and it works great for us... and pays for itself very very quickly. Thanks!!

Homebiotic
United States
9 months using the app
Edited October 27, 2020

Just started using it with the Klaviyo integration and Derek Benito from customer service was really helpful to get me started when I had questions.

Hekate
Canada
9 months using the app
Edited August 15, 2020

My existing customers keep on using the referral on themselves. Other than that, I have hope that this referral program will bring much more sales in the future. It says in their FAQ that customers will not be able to claim the code on themselves again because Referral Candy will check the information after they are in the database.

The app is very easy to use and highly customizable. Thank you for helping me scale!

Mai Choy Grocery 买菜批发网购群
United States
9 months using the app
August 8, 2022

Great app and functionality but the best part has got to be the customer support. Special thanks to Jelson for exceptional customer support and patience regarding our issue - 10/10.

MyStuff.no
Norway
9 months using the app
ReferralCandy replied August 9, 2022

Thank you for your review! I appreciate it! - Jelson

September 10, 2020

Amazing support from the team at Referral Candy. It does take a while to establish traffic flow (we are in month 4-5) but so far it has been very good!

Huge shoutout to Benz Jalali for the amazing and responsive support.

Kevin Zahri - Official Kurus Store
Malaysia
9 months using the app