Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
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Works great :) Have used this at my other company before Antonia Saint NY and liked for both. And Karen, the customer service rep was really helpful.
Great app, great customer support!
Just finished speaking to Referral Candy's Tippy and he was amazing! Super friendly and helpful.. Very happy with Referral Candy's customer service!
Great referral app with even better service! Tippy was able to help me navigate setting up an affiliate account, and getting onboarded with all of the basics (email / link copy, image assets, etc.). We needed some account-specific customization and he was always willing to jump on a quick call / screen share to provide support. Much appreciated!
App works well and most importantly the customer service is quick and helpful. At the end of the day if you yourself run your shop with customer service as it's core strength, you need your supplies (or pick your suppliers) that do likewise.
Kudos to Thomas!
Does everything it says it offers. You can track referrals easily and it's all straight forward. There's no integration process unless you use a third party app like ReCharge. I had an issue integrating it but with some quick help I was able to set it up easily. Their customer service is great as well, they do anything they can to answer my question and if they don't have a specific answer they'll guide me to through it.
Great app, great service!
Tippy was a huge help this morning!
We started in the chat window and he extended the invite to do a google hangout to make sure I was clicking all the right buttons throughout the tutorial - I found this very helpful. He did a scan of our campaign to make sure everything was polished.
Thank you Tippy!
5* so far. The customer support team are very quick to respond and are very helpful. I am going through the activation session now, fingers crossed everything goes smoothy.
Thank you for the review! Let us know if you need assistance!
This app is great and has helped us generate tons of sales.
The customer service is excellent is well. I worked with one of their agents named Tippy who was extremely helpful and responsive.
I'm using ReferralCandy to help us with a Refer a Friend program. We're a new start-up company and have tried other apps, but didn't receive much support. Each time I reach out, the support at ReferralCandy has been great. Karen helped today and was very responsive and helpful. Thanks for all your support! Ann H.