Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

June 28, 2022

A bit of a learning curve but not that bad. The support was great, Vino was super helpful! Especially helpful with setting up a separate affiliate account.

Follies Playsets
United States
8 months using the app
ReferralCandy replied June 29, 2022

It has been a pleasure assisting you with your concerns, and thank you for this review. - Vino

March 30, 2023

Lorraine was super helpful and friendly! Resolved me issue fast and efficiently. Thank you!! We appreciate you.

My Pet Sensitivity (US)
United Kingdom
8 months using the app
ReferralCandy replied March 30, 2023

Thank you so much for being awesome as well and for this great review! :)
- Lorraine

February 23, 2021

Always appreciate live-help with the setup of these things. Looking forward to seeing how my customers respond.

McKinley & Paget
United Kingdom
8 months using the app
April 22, 2020

Benz helped me a lot to understand the power of Referral Candy. Good tool. Can't wait to see the results in a few days.

Flamingueo
Spain
8 months using the app
January 3, 2016

Great support, fast, precise. And I also love this app, it does what you need to run a successful referral campaign.

Gardelli Specialty Coffees
Italy
8 months using the app
March 21, 2018

Tippy is awesome! He definitely cleared up some questions about using Referral Candy. He was super helpful and really proactive.... definitely appreciate the support!

Family Meals
United States
8 months using the app
January 18, 2022

Katherine's customers service is amazing! I love the referral candy team! They are so helpful in navigating how to run a successful campaign.

CarbonForest
United States
8 months using the app
ReferralCandy replied January 18, 2022

We love you too! If you need further help, we're just here, waiting for you - Katherine

May 4, 2022

I had questions and Cris was more than help and patient! Plus it is a great tool to help increase customer base.

White Horse
United States
8 months using the app
ReferralCandy replied June 1, 2022

Thanks for the positive review! It was an absolute pleasure to assist you! - Cris

April 29, 2020

Really great app. Installed today and super easy to use. Had great support from Derek and all integrated easily

Bubble T Cosmetics
United Kingdom
8 months using the app
April 2, 2020

We need a little different setup structure for our referral program that required help from the ReferralCandy Support Team. Tippy was extremely nice and helpful. He even answered some of my questions about how to optimize the campaigns and best practices!

brink
United States
8 months using the app