Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

October 27, 2021

Still setting up RC but JC & Caye have been super helpful and patient while we ask our myriad of questions. If your looking for an affordable and easy solution to reward your customers or to reward your promoters/influencers then take a look at RC. Setup is easy, Merchant proof. We also like the Klaviyo integration. thank you for your onboarding support RC :-)

Ellus & Krue
Australia
8 months using the app
ReferralCandy replied October 27, 2021

Thank you for your kind words. JC, Caye and Hannah will be delighted to hear this! - Tom

November 3, 2015

Karen from referral candy was amazing. She answered all our questions about setting up referral candy (and we had a lot of questions!). Although not the lowest priced, the combination of features and great support won us over. Thank you Karen.

Arion Legacy
United States
8 months using the app
April 19, 2021

Amazing customer service! Derek answered all of my questions and went above and beyond to help us get the most out of the referral program.

Cloud Paper
United States
8 months using the app
May 15, 2020

Great app and fantastic support from Dwight! Highly customizeable to the look and feel of our store.

Biotiva
Germany
8 months using the app
August 31, 2022

I used their chat support and was extremely impressed. There was no wait time and Katherine was super helpful and stayed with me, answering quickly the entire time.

Stryke Club
United States
8 months using the app
ReferralCandy replied August 31, 2022

I appreciate the review! It was a pleasure assisting you today! - Karen

April 8, 2021

Well I guess a HUGE problem with shopify apps is that you find yourself in a new app and it massively lacks customer support. Not Referral Candy. I kicked them an e-mail and these people are really on it! They instantly helped me our with everything in such a professional manner! Finally someone understands excellent customer service. No bs, no bla bla just straight excellent assistance! Cheers

Niyok Natural Cosmetics
Germany
8 months using the app
January 25, 2022

Easy to use tool! It's an all-in-one app for your referral program. Highly customizable. On top of that, an excellent customer service.

Evident
Canada
8 months using the app
ReferralCandy replied January 25, 2022

We're glad Caye was able to help! - Tom

September 28, 2021

amazing referral app, already seeing results! great support from the team, going above and beyond to help you to set it up and get going Thank you guys!

Hilltop Fruit
Australia
8 months using the app
ReferralCandy replied October 1, 2021

Thanks for the review! Reach out any time! - Derek

Edited July 1, 2020

great support from CS staff! Derek was kind enough to chat with me for more than two hours to solve the problem. Thank you again!

Pocco | 北海道まるごと子供がよろこぶ食前アイス
Japan
8 months using the app
December 27, 2018

So far so good! Tom was very helpful getting me set up in the way I needed. Thanks! Look forward to starting to generate sales.

Harbor
United States
8 months using the app