Featured images gallery
Turn returns into size exchanges or store credit with a portal in your store's branding.
Refitto gives your store an exchanges and returns portal with your logo and colours. Your customer looks up their order with its number and email, chooses what to return, and the portal offers a size exchange or store credit first instead of a refund. You set the rules (return window, non-returnable products, sale items exchange-only) and the portal applies them automatically. Every request arrives in a dashboard alongside the Shopify order, with no back-and-forth emails.
- Portal with your logo, your colours and a link with your store's name
- Offers a size exchange before a refund so you don't lose the sale
- Store credit when the size the customer wants is out of stock
- Automatic rules: return window, excluded products, sale items exchange-only
- Dashboard with every request and its Shopify order alongside
Languages
Spanish and English
Categories
Return options
Return management
Pricing
Choose the plan that best fits your business.
Starter
$29 / month
or $290/year and save 17%
Features
- Up to 30 returns per month
- Exchanges and returns portal
- 1-click size and colour exchanges
- “Powered by Refitto” badge on the portal
- Email support
14-day free trial
Growth
$79 / month
or $790/year and save 17%
Features
- Up to 120 returns per month
- Everything in Starter
- White label, no Refitto logo
- Return reason metrics
- Fast support
14-day free trial
Scale
$179 / month
or $1,790/year and save 17%
Features
- Up to 350 returns per month
- Everything in Growth
- Advanced rules for sale items
- Priority support via WhatsApp
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
-
0% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Support
App support provided by Refitto.
Resources
Launched
November 9, 2026
