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Manage refund approvals in one place. Review staff requests before issuing refunds.
RefundApprovals gives store owners a refund approval workflow for staff refund requests. Staff submit an order, amount, reason and note in the app. An approver reviews each request and its risk score before the requested refund is issued. Keep orders, reasons and decisions together in the Cases inbox, with a 30-day refund audit trail. Review refund trends and staff refund amounts to understand where money is going.
- Collect staff refund requests with the order, amount, reason and note.
- Approve or deny staff refund requests before issuing refunds.
- Check each refund request’s risk score to support approval decisions.
- Manage refund requests, order details and decisions in one Cases inbox.
- Track refund requests and decisions with a 30-day audit trail.
Languages
English
Categories
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Support
App support provided by Elevixa.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts
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View customers
Customer data
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View products
Products, collections
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Edit orders
Order fulfillments, all order history, returns
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Edit discounts
Discount codes and promotions
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