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Recover abandoned checkouts and re-engage hesitating shoppers with a behavior-triggered sales agent.
Remplace embeds a discreet bar on your store, not a chat bubble. When a visitor shows buying signals, the bar expands with a contextual message: returning from checkout, comparing products, or hesitating on a variant. The agent fires on the exact signal for each situation automatically. Every question it can't answer is logged with a suggested fix, so the agent improves over time. Your team can take over any live conversation from the dashboard at any time.
- Fires automatically on visitor behavior signals, no rules or setup needed
- Shows as a discreet bar, not a chat bubble, so shoppers are never interrupted
- Logs every question the agent couldn't answer and suggests exactly what to add
- Catches visitors returning from checkout and fires a live chat before they leave
- Your team can take over any live conversation from the dashboard in real time
Languages
English
Works with
- Checkout
- Klaviyo
- OpenAI
Categories
Real-time messaging
Automated responses
Customization
Pricing
Free
Free
Features
- 150 replies per month(~50 conversations)
- 100 KB elements
- 5 gap saves per month
- 15 checkout recoveries/mo
- All behavior triggers
- Human handoff
- Fast support
Starter
$39 / month
or $374/year and save 20%
Features
- 1,000 replies per month
- 500 KB elements
- 25 gap saves per month
- 200 checkout recoveries/mo
- All behavior triggers
- Human handoff
- Dedicated support
Growth
$99 / month
or $950/year and save 20%
Features
- 2,500 replies per month
- 2,000 KB elements
- 50 gap saves per month
- 600 checkout recoveries/mo
- All behavior triggers
- Human handoff
- Gap analysis and learning score
- Dedicated support
Pro
$199 / month
or $1,910/year and save 20%
Features
- 5,000 replies per month
- Unlimited KB elements
- Unlimited gap saves
- Unlimited checkout recoveries
- All behavior triggers
- Human handoff
- Dedicated support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I tried out this app in its early launch before I made a decision , I can truly say this app is very important to me and my store; it handles all the hustle of keeping an eye on my store chat inbox and replying to customers. I really like the idea and the way it keeps your store in its normal performance without breaking anything; that's a credit to it. I recommend store owners try this out. and also you won't cry for support. Thanks to Remplace's support team, Day-Night, the support from Eliasz is on another level.
Support
App support provided by REMPLACE.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store analytics
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View customers
Browsing behavior, customer data
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View products
Inventory, products, collections
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View orders
All order history for the last 60 days
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Edit discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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