Repair & Service Ops by VZLAB

Name: Repair & Service Ops by VZLAB
Brand: vzlab
Rating: 5.0 (1 reviews)

Pricing: Free plan available. Free trial available.
Rating: 5.0 (1)
Developer: vzlab

Install

Service ticket queue showing status badges, customer names, and

Manage service tickets and collect deposits. Customers track status via shareable links.

Service Ops is a ticket management system for service businesses. Create tickets from the admin panel or POS, track items through custom workflow steps, and collect deposits via draft orders. Customers receive links to check their ticket status online without calling the shop. The app suits tailors, repair shops, dry cleaners, jewelers, and similar businesses that handle intake-to-delivery workflows.

Create and track service tickets with customizable workflow steps
Collect deposits and payments via draft orders
Share status links with customers for progress tracking
Integrates with POS for in-person ticket creation
Add status lookup blocks to your storefront

Languages

English

Works with

Shopify POS
Shopify Admin
POS
Resend

Pricing

Free

Features

50 tickets/month
Email notifications

Pro

$9 / month

or $95/year and save 12%

Features

Unlimited tickets
Email notifications
Workflow customization
Ticket template

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating

Counts per rating level

100% of ratings are 5 stars
1
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

June 14, 2026

A simple service ticket that works great. The support staff is awesome. Anything we asked for was fixed in no time at all. Great App! Must have if you do service tickets

Dillon Music

United States

About 1 month using the app