RepairDesk

Run every repair from intake to collection — log items, update customers, and get paid.

A repair is a promise to your customer — and chasing it by phone wastes time. RepairDesk gives jewellers, watchmakers and repair shops one place to run every repair from intake to collection. Create tickets with jewellery fields (metal, stone, size, carat), send quotes for online approval, document items with photos, and update customers automatically by email or SMS at each stage. Customers track progress themselves; you collect payments and manage parts. 14-day free trial, no card required.

• Ticket management — track every repair from intake to pickup in one place
• Customer updates — automatic email & SMS alerts + a self-serve tracking page
• Quotes & payments — online quote approval, deposits, payments, photo records