RepairTracker: Repair Tickets
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Takame Studio, LLC
Featured images gallery
Track every repair from intake to pickup. Your team stays focused while customers stay informed.
RepairTracker manages repair tickets inside Shopify for shops that repair customer goods. Open a ticket with photos, serial numbers, and customer details. Assign a technician and move it through statuses you configure. Let customers track repair progress in a self-service portal. Search by name, email, or phone. Link parts to Shopify inventory. Create draft order invoices. Bring technicians in without buying Shopify seats. Available in nine languages.
- Customer-facing portal for status lookup and new repair submissions.
- Configurable status workflow with customer emails on every stage.
- Parts tracking that optionally syncs stock levels with Shopify inventory.
- Attach intake and post-repair photos to document every repair.
- Turn customer estimates into Shopify draft orders to send final invoices.
Languages
English, Spanish, French, German, Portuguese (Portugal), Japanese, Korean, Chinese (Simplified), and Dutch
Categories
Channels
Workflow automation
Pricing
Free
Free
Features
- Up to 10 active repair tickets
- Customer database & contact log
- Custom status workflow
- Activity & status audit trail
- Technician assignment
- Customer portal ticket lookup
- 1 status email template
- 9 languages, locale & currency
Pro
$29 / month
or $290/year and save 17%
Features
- Everything in Free, plus:
- Unlimited tickets & email templates
- Photos, parts & inventory sync
- Estimates & draft-order invoices
- Customer online submission form
- Workload & revenue dashboards
- Technician portal access
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 1 stars
Support
App support provided by Takame Studio, LLC.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, Shopify admin
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Edit products
Products, inventory, collections
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Edit orders
Draft orders, all order history for the last 60 days
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Edit Shopify admin
Files
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View other data
Locations
