Reviews (182)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its session replay feature, which enhances understanding of customer behavior and aids in website optimization. They appreciate its ease of installation, non-intrusive performance, and the fact that it's free. Positive remarks also highlight responsive and helpful customer support, making it effective for refining marketing strategies and improving business operations.
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I just installed this app and so far so good. I can not really say more at this point in time. it is easy to install, I did a test run and it it recorded my session. I uninstalled Nope, I already un installed it. It recorded my own visits, I don't need that. There's is no way to turning it off, not that I could find any without asking for help. I am to busy, to do that. That app is not for me.
You can avoid recording your own visits by excluding your specific IP, inside the settings tab. We record store admin sessions to make it easier for merchants to test the app during trial period.
Very limited interface with many shortcomings in comparison to other similar apps. The app would have gotten 1 star only but chat support is very good and great customer service that gives usefull answers should always be rewarded.