Reviews (182)

Overall rating
4.5
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its session replay feature, which enhances understanding of customer behavior and aids in website optimization. They appreciate its ease of installation, non-intrusive performance, and the fact that it's free. Positive remarks also highlight responsive and helpful customer support, making it effective for refining marketing strategies and improving business operations.

August 12, 2020

Thank you! its is very easy to install! Does exactly what is described. Also excellent customer support. Thank you!

gracias
obrigado

citytienda
Spain
About 2 months using the app
Conversion Bear replied August 12, 2020

Thank you very much for your support! 🙌

September 2, 2020

This app is phenomenal. Finally I can see what my customers are doing on my store. I can see what they like and don't like. I can see what I don't like that they are seeing. This is the best data ever! I've been waiting sooooo long to get information like this. Thank you so much. It's excellent and exactly what I needed to help me make my site a good experience for customers.

Gylt Free
United States
About 2 months using the app
September 24, 2020

Wow, this app is awesome. Installed it super fast, tested - and works like a charm! I really hate apps that i cannot test so this is WOW WOW. Don't think, just ADD APP

ShivaShaktiJewellery
Bulgaria
About 2 months using the app
October 3, 2020

very good helps manage problems with my store! It also tells me if the customers viewed a product and reached checkout!

QuickSteamers
United Kingdom
About 2 months using the app
August 27, 2020

This app is essential for optimizing and improving the user experience. All the recording are fluid and informative, sometimes they take some seconds to load depending of your record length, but when you now this, it's just a minor detail. Congratulations to the team and quick support

A Garrafeira
Brazil
About 1 month using the app
October 25, 2020

Works a treat, for a free app it brings insane value, must have app! Being able to see where our customers navigate to, and spend time is critical to tailoring the experience and increasing conversions.

Comfort Pet Beds
Australia
About 1 month using the app
October 9, 2020

Excellent App. Really like it, the only complaint I have is it stops recording after 500 recordings, They should have the app auto delete the first recording as the 501st recording comes in instead of stopping recording.

Thefluffymoose
Singapore
About 1 month using the app
October 3, 2020

You can see every click when someone goes on your site , thats a very important tool to have.
very gooooooooooooood!!!!

The Lentes
Canada
About 1 month using the app
October 2, 2020

Definitely a great free tool to use. Gives you the ability to see what your customers are doing. Great app.

High Honors
United States
About 1 month using the app
May 1, 2022

I am a new brand, and I do my own development. This app really helped me understand some of the pain points by seeing patterns of where customers where leaving the store and I am able to action and test new things quickly. I think it’s a must have to be honest

activebred
United States
About 1 month using the app