Reviews (182)

Overall rating
4.5
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its session replay feature, which enhances understanding of customer behavior and aids in website optimization. They appreciate its ease of installation, non-intrusive performance, and the fact that it's free. Positive remarks also highlight responsive and helpful customer support, making it effective for refining marketing strategies and improving business operations.

August 28, 2020

Im not usually one to leave reviews but you guys have outdone yourself here this is brilliant........

WE Innovations
South Africa
18 days using the app
September 15, 2020

I have just started using this app and again it is another great addition from Conversion Bear. This has helped me to identify where the customers have spent their time on my site and adjust my efforts accordingly

Boop Online
Ireland
17 days using the app
August 16, 2020

It's one of the most exciting apps I've ever used! It's amazing how you see how your website visitors behave in your website. You know what they read or stare the longer. This is a highly recommend app to all shopify store owners!✨ Thank you for creating this one!

Samista Deals
Philippines
16 days using the app
Conversion Bear replied August 16, 2020

Thank you so much! you've made our day 🌟

September 9, 2020

This Bear company is the best, I felt so guilty using all of the free apps because they're all useful and they're so sincere and helpful whenever I need help. Seriously guys? LOL. Thank you, guys!! Much love!

Madison Foam
Philippines
15 days using the app
August 31, 2020

Easy to install and use! I thought the app would just give me a list breakdown of customers' actions but it will literally replay the screen (only including my website) of the customer's experience! Data this app provides for FREE is incredible.

Golden Sugar Boutique
United States
15 days using the app
January 17, 2021

What a great app! Now I can see what my (potential) customers are doing and where they might be confused. I can really follow what they're doing: if they skip an important part of a product description, are they looking for more product photo's, if and how do they use the menu, do they really see the message on top of the screen, etc. etc. This helps me to improve the website, which of course helps the (potential) customers to make the right decisions and last but not least: it leads to more sales.

0031 Shop
Netherlands
15 days using the app
September 2, 2020

So far this app is great! Just as good as the other expensive ones. Thanks guys this is big for my new site to gather valuable info.

40pct
United States
14 days using the app
March 28, 2022

I think the app is great, I can see exactly what the customers have been doing in the store. That's a very good thing

Avenue
Germany
12 days using the app
October 2, 2020

Genial, muy util y recomendable y encima es gratuita, puedes ver donde estan los puntos débiles de tu tienda

Zars moda
Spain
12 days using the app
August 17, 2022

My favourite new app! This is so useful and customer support are quick to answer questions. Thank you.

Londonland Designs
United Kingdom
11 days using the app