Replenish

Thanks for the great review! We're delighted to see lots of customers signing up for reminders. It was also great working with you on building a SKU swap that allowed you to offer customers a sample product and the reminder contained the full price product

Thanks for the great review Justen! Good to hear that Replenish is complementing your stack by filling the gap between one-time purchases and subscription orders with our repeat order reminders.

Thanks for your review, however, as discussed and confirmed with you over email, it is not our app that is responsible for sending out multiple emails to your customers. We investigated this thoroughly and have let you know the name of the app/service responsible should you need to remove it from your store.

We'd therefore really appreciate it if you could amend your review to reflect that our app has not caused this issue for your customers please.

You're correct in that our Replenish app is fairly rigid in its current format, but it was created to fill a specific requirement for merchants who are experiencing a fair amount of subscriber churn.

The app is still in its early stages, but we intend to increase the flexibility of its configurable options as well as the core functionality so that merchants with more specific use cases can use it for their replenishment campaigns.

Thanks for trying out Replenish, we'll let you know once we have those additional features that you mentioned!