Repliva

Repliva

Pricing
Free plan available. Free trial available.
Rating
5.0 (1)

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Save time on recurring emails with repliva
  • See at glance what the customer is asking for
  • Ready to send expert answers
  • Reply to Bulk Mode
  • Save time on recurring emails with repliva
  • See at glance what the customer is asking for
  • Ready to send expert answers
  • Reply to Bulk Mode
  • Train Repliva however you like
  • Manage everything in
  • Gain valuable insights about your customers

Semi-automatic Customer Service , answers repetitive emails and connects with the business email

Respond to repetitive emails you receive in your support inbox in just 5 minutes. Repliva is semi-automated software that learns from your brand and your processes to save you time, drawing on a database of prompts from the world’s perfect customer service teams. It’s not an AI customer assistant, but it’s as if you had an expert virtual assistant responding to inquiries, processing refunds, and handling everything for your brand.

Respond to repetitive emails you receive in your support inbox in just 5 minutes. Repliva is semi-automated software that learns from your brand and your processes to save you time, drawing on a database of prompts from the world’s perfect customer service teams. It’s not an AI customer assistant, but it’s as if you had an expert virtual assistant responding to inquiries, processing refunds, and handling everything for your brand. more
  • Answer a lot of emails in less then 5 minutes.
  • Directly connect to your customer support email . (it’s not an AI assistant)
  • Manage everything from refund , tracking, directly through the app

Languages

English and Italian

Works with

  • AI Engine
  • All Email

Categories

Pricing

Repliva Free

Free

Features

  • Only 50 emails analyzing Monthly
  • Limited features of Pro Plan

Repliva Pro

$1 / month

All features included. $1 for testing store, $9 up to 200 orders; $28 up to 2K; $48 up to 5K; $98 up to 13K; $198 after.

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
    1
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
May 30, 2026

We’ve been testing Repliva for a few weeks and it’s already saving our support team a significant amount of time.

What I like most is that it doesn’t just generate generic AI replies. It actually looks at the customer email, Shopify order information, policies, and previous context before preparing a response. The drafts are usually very accurate and only need minor edits before sending.

Another thing we appreciate is that nothing is sent automatically. Our team still reviews every reply, which gives us confidence when handling refunds, shipping issues, and more sensitive customer requests.

The insights section has also been surprisingly useful for spotting recurring customer concerns that we hadn’t noticed before.

It’s still evolving, but compared to other AI support tools we’ve tried, Repliva feels much more focused on how real ecommerce support teams work.

Highly recommended for Shopify stores looking to speed up customer support without losing control.

mypatches
Italy
12 days using the app
Antonino Lombardo replied May 30, 2026

Hi mypatches,

Thank you so much for the thoughtful review. We’re really happy to hear that Repliva is already helping your support team save time while still keeping full control over every reply.

That balance is exactly what we’re building for: accurate AI-generated drafts based on real customer context, order details, policies, and previous conversations, without sending anything automatically.

It’s also great to hear that the insights section is helping you spot recurring customer concerns. Feedback like this helps us keep improving Repliva around how real ecommerce support teams actually work.

Thanks again for recommending us. We’re excited to keep evolving the product and supporting your team.

Support

App support provided by Antonino Lombardo.

Resources

Developer

Antonino Lombardo

Via privata Valentino mazzola, 6, Abbiategrasso, MI, 20081, IT

Launched

May 18, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Online Store, Shopify admin

  • View customers

    Customer data

  • Edit products

    Inventory, products, collections

  • Edit orders

    Order fulfillments, all order history

  • View Online Store

    Online Store pages

  • View Shopify admin

    Legal policies

  • View other data

    Locations

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