Replori: AI Customer Support

Replori: AI Customer Support

Pricing
From $14/month. Free trial available.
Rating
0.0 (0 Reviews)
Developer
apex

AI chat widget answering customer questions using product catalog, images, and order data.

Replori is an AI chat widget that automatically answers customer questions about products, orders, shipping, and store policies. It syncs your Shopify catalog, analyzes product images, and learns from past support tickets to refine responses over time. The AI can check order status in real time, recommend relevant products to shoppers, and escalate complex conversations to your team—all configurable from your Shopify admin.

Replori is an AI chat widget that automatically answers customer questions about products, orders, shipping, and store policies. It syncs your Shopify catalog, analyzes product images, and learns from past support tickets to refine responses over time. The AI can check order status in real time, recommend relevant products to shoppers, and escalate complex conversations to your team—all configurable from your Shopify admin. more
  • AI chat trained on your product catalog, policies, and past support tickets
  • Real-time order tracking and status lookup inside chat
  • AI analyzes product images for smarter answers and recommendations
  • Auto-escalate low-confidence conversations to human support
  • Conversation analytics and revenue attribution dashboard

Languages

English and Arabic

Pricing

Starter

$14 / month

or $140/year and save 17%

Features

  • 150 AI support tickets
  • 50 image analyses
  • Live Chat
  • Ticketing
  • AI Suggested Replies
  • Confidence-Based Auto-Send
  • Reports Dashboard

7-day free trial

Growth

$29 / month

or $290/year and save 17%

Features

  • Everything in Starter Plan
  • 400 AI support tickets
  • 200 image analyses
  • Advanced Automation Workflows
  • Weekly AI Action Plan
  • Remove Branding

7-day free trial

Pro

$59 / month

or $590/year and save 17%

Features

  • Everything in Growth Plan
  • 900 AI support tickets
  • 500 image analyses
  • Priority Support
  • Advanced Reporting Exports

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Support

App support provided by apex.

Developer

apex

amman, amman, 11953, JO

Launched

May 6, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View store data:

Customers, products, orders, Online Store

  • View customers

    Customer data

  • View products

    Inventory, products, collections

  • View orders

    All order history for the last 60 days

  • View Online Store

    Online Store pages

  • View other data

    Locations

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