Replyma
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- DECODS LLC
Featured images gallery
AI helpdesk for stores. Reply faster with order-aware support in one shared inbox.
Replyma helps merchants manage support in one place. Connect your store to sync orders, customers, and products, then handle Email and Live Chat with AI replies grounded in your policies and help articles. Agents can look up orders, issue refunds, cancel orders, update shipping addresses, use macros and automation rules, and track CSAT and team performance.
- AI replies using your policies, help articles, and Shopify order data.
- Shared inbox for Email and Live Chat with routing and human takeover.
- In-ticket order actions: refunds, cancellations, and address updates.
- Macros, automation rules, and flows for repeat support work.
- Analytics, CSAT, API keys, and webhooks for reporting and integrations.
Languages
English
Works with
- Attentive
- Gmail
- Klaviyo
- Loop Returns
- Microsoft 365
- Recharge
Categories
Workflow automation
Pricing
External charges may be billed by DECODS LLC separately from your Shopify invoice. Learn more
Free
Free
Starter
$49 / month
or $470/year and save 20%
3-day free trial
Growth
$99 / month
or $950/year and save 20%
3-day free trial
Scale
$199 / month
or $1,910/year and save 20%
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by DECODS LLC.
Resources
Developer
1621 CENTRAL AVE #8709, CHEYENNE, WY, 82001, US
Launched
May 11, 2026 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Products, collections
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Edit orders
All order history for the last 60 days
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