Reviews (1,699)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to create customized reports that improve operational efficiency and data analysis across various business needs, including inventory and customer behavior. It features a user-friendly interface, on-the-fly report generation, scheduled exports, and integration with systems like Big Query. Merchants particularly praise its robust performance and exceptional customer support, noting the team's responsiveness and expertise in customizing reports and resolving issues quickly.

August 16, 2023

Ok wow, the live chat support is amazing! This app can basically give you a report on any date you need. If unsure how to pull the data, just jump on their live chat and they do it for you within minutes.

Dress for a Night
Australia
Over 1 year using the app
Edited October 1, 2021

One of the best apps ever! I use this tool all the time. It provides all the missing reports you'd love to have. Plus their customer service is excellent. I needed a custom report and used their chat. Immediately I was helped and they created a very sophisticated report and showed me how to use it in just a few minutes. Definitely get this app. You will not be sorry! UPDATE: Fantastic customer service in addition to a fantastic app!!

NutSac
United States
Over 1 year using the app
Edited February 10, 2023

UPDATE: Do Good Shop.org has been using this app for a while now and it is still and unbelievably helpful tool! We stand by our earlier review (below) and add even more stars for this app! Saves our lives every quarter for sales tax filing.

This is so helpful for separating out our non-taxable items when filing/paying our quarterly sales taxes. Also, the customer service is quick, thorough, and friendly! Highly recommend!

do good shop
United States
Over 1 year using the app
December 10, 2021

I accidentally stumbled upon this app after cancelling the one I was using.
I did the 14 day trial, and just picked the pro plus plan. Not only is it cheaper than anything else I have seen, it has more features - and unlimited orders. I have used the chat a couple of times. It is a real person, not a chat bot and the wait time is almost non existent. Looking forward to using this app and discovering ALL it can do.

Battleford Boutique
Canada
Over 1 year using the app
June 22, 2020

I was able to generate just the report I needed and Customer Service helped me get it perfect with all the data I need.`

MC Parts Depot
United States
Over 1 year using the app
February 2, 2023

Customer support helped us with reports and we got what we wanted. They made the kind of report we needed, thanks.

Muksukaskauppa.fi
Finland
Over 1 year using the app
February 23, 2022

I truly enjoyed and very much appreciate the excellent customer service I received from Report Pundit. They made sure to understand the custom reporting needs of my company and developed the perfect report. Many thanks for their patience and professionalism.

RootRadar
United States
Over 1 year using the app
February 2, 2021

Great app and awesome customer service!! They are always so prompt and helpful if you need a different type of report that isn't listed. 5 Stars!!!

Lily Baker Jewels
United Kingdom
Over 1 year using the app
August 31, 2023

Very helpful support staff who managed to quickly amend the standard reports, adding customised fields including separating one field into two to ensure it was in the correct format for an automatic download and upload.

Fitflop UK
United Kingdom
Over 1 year using the app
May 10, 2021

The customer service is amazing. They were very quick to respond and very helpful! The answered all my questions.

Firefly Stores
United States
Over 1 year using the app