Reviews (1,702)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize and generate reports tailored to specific business needs, including scheduling exports and adding custom columns. They praise its variety of pre-designed reports and the flexibility for on-the-fly reporting. The customer support is particularly appreciated for its responsiveness and effectiveness in real-time customizations and quick solutions via live chat, enhancing the user experience.

October 31, 2024

App Is nice, Support is nice, Data Quality is terrible bad. :(

HD Brows | NOUVEAU LASHES | BIO Sculpture Deutschland Shop by UNEW
Switzerland
12 days using the app
Edited June 24, 2024

This app could be much more useful if the customer support wasn't the worst of all time.

When you ask them something there are two possibilities:
1. they do the work completely wrong
2. they don't do anything

Every time I ask them anything it is a nightmare. They never understand what you are asking, then they fake to understand and make everything wrong. It is unbelievable and I am really astonished to see so many good reviews, probably I am the only one that asks for custom reports.

Ghidini 1849
Italy
7 months using the app
August 4, 2021

Support is non-existent.. a full week has gone by with multiple emails being ignored. UTM reports were loaded with duplicates and they were unable to help me figure out a solution.

MedMassager
United States
20 days using the app
Estore Automate replied August 11, 2021

Hello, There are 2 types of UTM reports - detailed and summary. The detailed report includes the order number which will show UTM parameters for each order and they are not duplicates.

According to our email logs, we had one chat conversation with you. We also sent 3 follow-up emails on July 20, 23, and 28.

Thank you.

December 8, 2022

Wanted to like it - but nothing worked. Reports didn't return correct data. I'm glad it works for the other reviewers, but it didn't work at all for me.

Julio Designs Wholesale
United States
4 days using the app
Estore Automate replied December 24, 2022

Hello Sir/Madam,

Recently, the endpoint for the "Order Count" & "Total Spent" fields was moved from the Order to Customer endpoint in Shopify API. Our technical team has fixed the issue.

Thousands of Merchants trust our app for its accuracy and flexibility while being cost-effective. We apologize for the issue and hope you give us another try.

Thank you!