SA Request a Quote, Hide Price

SA Request a Quote, Hide Price

Reviews (570)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customization options and seamless integration, enhancing workflows with features like price hiding and 'Request a Quote' buttons. It's user-friendly, boosting customer engagement and conversions through personalized quoting. The support team is noted for their responsiveness and efficiency in managing custom requests, contributing to improved shopping experiences and business growth for stores with custom or high-end products.

Edited May 12, 2020

Very arrogant business behavior - no answers even after two, three mails.
Don't count on this business! Look for better business partners,

First of all: all my spam folder does not contain any mail from Globo.

Second: software supplier should never ever put screen shots on public websites containing passwords

Third: software supplier should never ever put screen shots on public websites containing email addresses

Fourth: We got even no emails from Globo, even when we use there website contact form - tried three times

Fifth: It seems I'm not the only one which has "communication problems" with Globo. Just read the comments from 6th May from Canada.

If I would be a software provider, I would be very worry about what's happen with my clients mail. I would check all my website and look where the missing mails from my website email forms are sticking. That's a key information channel and not a sleeping chat window!

The "try" what I saw was a screenshot.... We never got the messages - also not the reply from your website online form requests. The presented screenshots seems to be from the support and not from your "so called" sales team, which also should give answers on ANY email requests.

Warahuus Landquart HGVL
Switzerland
About 3 years using the app
samita.io replied May 12, 2020

Hi there,

I dont' understand what happened with your email. I have never get your response.
You can see I reply you 2 times.
First time: https://prnt.sc/sfpqz8
Other times: https://prnt.sc/sfpsec

Please check on your junk(spam) folder.
If you are not available on email, Our team also available on live chat now.

I'm looking forward to hearing from you
Best regards,
Helen

----------
Sorry for the screenshots issue. I already updated it.
As you can see our team has tried to connect with you. but we haven't yet receive any email from you.

May 16, 2023

HIDE PRICES DOESN'T WORK ON ALL 2.0 THEMES and the developers are very cavalier with their fixes and launching of code. I am a front-end developer. PLEASE BEWARE to thoroughly check Globo's code fixes because it doesn't appear that they do. Please let me explain our nightmare so this doesn't happen to you.

Our issue caused heheadaches with our customers, and in one case, substantially discount a product. Due to the nature of our high-priced products, our business is predicated on hiding prices from customers allowing us to quote accurately and appropriately. Unfortunatley prices on our Recently Viewed widget, Recommended Products widget, and Search (only on mobile) were still visible after we launched our 2.0 theme. As a short term, and very quick fix, I hid all prices using display:none; CSS, while the Globo team coded a fix.

After several responses telling me the code was fixed (when it hadn't been) we finally seemed to get it right, only to find out when the URL included /pages/, which is where all quoted products go to submit a quote, the prices would show in search and the widgets. A customer saw a wrong price and we had to honor that price costing us big. So once again, I implemented the CSS code hiding all prices unconditionally. Globo again said they fixed the issue, removed my code, and it clearly showed the prices on all search products without us being able to check their fix.

It seems that there is absolutely NO Q&A process on Globo's side when they implement fixes. So again BEWARE

Equipment Blades Inc
United States
About 3 years using the app
November 29, 2023

Muy buena aplicación, fácil de usar y de personalizar. Además el equipo de soporte es muy bueno, y te ofrecen apoyo en caso de que tengas algún problema con la app.

Ink & Paper
Chile
About 1 month using the app
March 20, 2023

The app is good, it has it's moments but the support is on point and always ready to resolve whatever comes up.

Carstens
United States
Over 2 years using the app
May 6, 2020

Would not recommend this site to anyone, twice my email disappeared and never received min 50 emails

WESTERN CANADIAN ROCKWELL INC
Canada
Almost 3 years using the app
September 5, 2019

This a great app to help our get wholesale customer quote. The Globo team is responsive and helpful - they help us customize some part make app works better. Thanks, Emma!

Uiisii
China
About 1 month using the app
samita.io replied September 5, 2019

Helping you is our pleasure! Best wish for more sales ;)

Emma!

September 30, 2023

I'm literally shocked. We had a bad experience where we've been waiting for a developer to essentially install this for us. Happy that fell through because we were able to do it ourselves easily! I ran into some installation issues but the support team responded quickly to my many questions. I'm so grateful for their willingness to help and look forward to our customers using this quote feature with ease!

If I could give it 6 stars, I would!

T|M
United States
About 1 month using the app
March 27, 2020

Amazing work and support from the Globo team. Highly recommended. One of the best app provider I have dealt with in Shopify.

Data Recovery Lab
Malaysia
About 1 month using the app
January 7, 2021

By far the best quote request app I found. Also, support is awesome, I needed some small custom changes and they where very helpful.

Portomar Shop
Colombia
30 days using the app
February 27, 2018

great, we test it from one week ago and it working fine

Solsys
Saudi Arabia
28 days using the app