Resolvi ‑ Warranty Management
- Pricing
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From $49/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Westridge Developments Pty Ltd
Featured images gallery
Manage product warranty claims start to finish. Cut handling time and capture real fault data.
Process product warranty claims on Shopify in a single workflow. Customers submit structured claims through a portal embedded in your theme. Your team makes item-level decisions per claim: approve one product, deny another, issue store credit for a third. Shopify executes the outcome with replacement draft orders, refunds, or gift cards. Track fault types, trends, and cost per claim with built-in analytics, and review customer photos and video in a searchable gallery.
- Branded warranty claims portal embedded directly in your Shopify theme.
- Item-level decisions per claim: approve, deny, replace, refund, or credit.
- Automated replacement draft orders, refunds, and gift cards in Shopify.
- Fault analytics: track types, trends, claim rates, and cost per product.
- Searchable, filterable gallery of customer-submitted fault photos and video.
Languages
English
Works with
- Customer accounts
- Gorgias (Coming Soon)
- ReAmaze (Coming Soon)
- Richpanel
- ZenDesk (Coming Soon)
Categories
Pricing
Core
$49 / month
or $511/year and save 13%
Features
- Up to 200 cases
- Theme embedded customer portal
- Advanced analytics
- Email support
7-day free trial
Pro
$79 / month
or $824/year and save 13%
Features
- Everything in the core plan
- Up to 500 cases
- CSV Export
- Custom Fault Types
- Third-party (stockist) claims
- Priority email & live chat support
- 1hr onboarding call with founder & team
7-day free trial
Plus
$169 / month
or $1,763/year and save 13%
Features
- Everything in the Pro plan
- Up to 800 cases
- Search & filter product fault gallery
- Slack channel with founder & dev team
- 1hr onboarding call with founder & team
7-day free trial
Enterprise
$299 / month
or $3,120/year and save 13%
Features
- Everything in the Plus plan
- Unlimited cases
- Slack channel with founder & dev team
- 2hr onboarding call with founder & team
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Westridge Developments Pty Ltd.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, store credit, store analytics, Online Store, Shopify admin
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Edit customers
Customer data
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View products
Products, collections
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Edit orders
All order history, draft orders
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Edit store credit
Store credit accounts, store credit account transactions
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View store analytics
Reports
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Edit Online Store
Online Store pages
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Edit Shopify admin
Files
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View other data
Locales, locations
