Resolvia AI Helpdesk & Chat
- Pricing
-
Free to install. Usage charges apply. Free trial available.
- Rating
- 5.0 (32)
- Developer
- Resolvia Ai
Featured images gallery
Automate support with order-aware AI. Manage email, chat and social messages in one helpdesk.
Resolve repetitive customer questions without switching tools. Resolvia uses your Shopify order and product data to answer shipping, address and return inquiries across email, chat and social media. Your team sees customer and order details in one inbox and takes over complex conversations with the full history. Choose which topics the AI handles and when to hand over to a person. Track support activity and review how your automation performs.
- Answer recurring customer questions with AI using your store data
- Manage email, live chat and social messages in one shared inbox
- View Shopify order and customer details directly inside each ticket
- Hand complex conversations to your team with the full message history
- Review support activity and automation performance with detailed analytics
Languages
German and English
Works with
- Gmail, IMAP, Insta, Facebook
- JTL, PlentyOne, Xentral, Smile
- Pathway, Pipedrive, +20 more
- Recharge, LoyaltyLion, Klayvio
- Track123, EasyBill, Lexware
- Whatsapp, Amazon, DHL, 17Track
Categories
Estimate your monthly charges
Rounded up to the nearest dollar
AI conversations
Pricing
Choose the plan that best fits your business.
External charges may be billed by Resolvia Ai separately from your Shopify invoice. Learn more
Free
$0 / month
Plus usage charges
Monthly usage tier
Cost per unit
First 100 AI conversations
Free
101+ AI conversations
$0.51
Starter
$195 / month
Plus usage charges
Monthly usage tier
Cost per unit
First 500 AI conversations
Free
501+ AI conversations
$0.39
14-day free trial
Growth
$312 / month
Plus usage charges
Monthly usage tier
Cost per unit
First 1,000 AI conversations
Free
1,001+ AI conversations
$0.32
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (32)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Nach erst 2 Wochen haben wir die ersten vollautomatischen Antworten live.
Resolvia spart uns enorm viel Zeit. Customer Support at its best!
Weiter so!
Wir waren jahrelang bei Gorgias und 8returns. Das hat grundsätzlich funktioniert, aber der Preis war sehr hoch und es war viel unnötige Arbeit da beide Tools nicht miteinander kommunizieren und wir auch doppelt zahlen müssen.
Bei Resolvia sind wir von Anfang an dabei und feiern es. Wir automatisieren inzwischen Dinge, an die wir vorher nie gedacht hatten. Die stumpfe Arbeit ist zum größten Teil weg.
Der Umzug war sehr einfach und wir haben dabei keine Daten verloren.
Wir sparen mit diesem Setup mindestens 50% im Vergleich zu vorher.
Resolvia macht genau das, was es soll. Alle Anfragen in einem Tool, die KI liefert nach kurzer Einrichtung saubere Antworten, und der Support reagiert schnell.
Passt.
Support
App support provided by Resolvia Ai.
Resources
Developer
Launched
December 16, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
-
Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
-
Store owner
Name, email address, phone number, physical address
-
Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, store analytics, Shopify Payments, Shopify Functions, Online Store, Shopify admin, other services
-
Edit customers
Browsing behavior, customer data, customer data erasure, merge customers
-
Edit products
Inventory, product feeds, product listings, products, collections
-
Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order history, returns, shipping information, third-party fulfillment
-
Edit discounts
Discount codes and promotions
-
Edit gift cards
Gift card transactions, gift cards
-
Edit store credit
Store credit account transactions, store credit accounts
-
Edit store analytics
Reports
-
Edit Shopify Payments
Shopify Payments dispute file uploads, Shopify Payments dispute evidences, Shopify Payments disputes
-
Edit Shopify Functions
Cart and checkout validations, delivery customizations, payment customizations
-
Edit Online Store
Online Store pages, theme
-
Edit Shopify admin
Files, legal policies
-
Edit other services
Sales channels
-
Edit other data
Retail cash tracking sessions, custom fulfillment services, price rules, discovery API, fulfillment constraint rules, inventory shipments, inventory shipments received items, inventory transfers, delivery option generators, locations, Shopify Markets settings, Online Store navigation, payment terms
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
