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Put customer service on autopilot. AI answers routine emails and chats while you stay in control.
Let AI handle repetitive customer questions so you can focus on growing your store. Respondro creates replies using Shopify order data, tracking, product knowledge, and store policies, all in your brand voice. Every plan includes AI drafts you can approve and send. Upgrade to unlock automatic replies, order cancellations, refunds, and address changes on eligible plans. You set the rules. Respondro takes care of routine support and flags conversations that need your attention.
- Get AI reply drafts with Shopify order details and tracking, ready for approval
- Automate customer email support 24/7 with AI replies that follow your rules
- Automatically refund or cancel orders and update addresses with your permission
- Reply in 20+ languages using your store policies, product knowledge, and voice
- Review AI confidence scores and edit or approve replies that need your attention
Languages
English
Works with
- Email providers
- Meta
- TikTok
Categories
Channels
Pricing
Choose the plan that best fits your business.
Starter
$29 / month
or $279/year and save 20%
Features
- Semi-Automatic AI Email Response
- Smart AI Automatic Email Draft
- Shopify Order Lookups
- 150 AI-drafted emails per month
4-day free trial
Essential
$49 / month
or $469/year and save 20%
Features
- 400 AI-drafted emails per month
- Everything in Starter
- Full auto-reply
4-day free trial
Growth
$79 / month
or $759/year and save 20%
Features
- 750 AI emails per month
- Auto-refund orders
- Auto-cancel unfulfilled orders
- Full auto-reply
4-day free trial
Scale
$199 / month
or $1,909/year and save 20%
Features
- 2500 AI emails per month
- Everything in Growth
- Full autonomy controls
4-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Respondro.
Resources
Developer
Finsensvej 55, 3. tv., Frederiksberg, 2000, DK
Launched
October 26, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Inventory, products, collections
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Edit orders
Order fulfillments, all order history for the last 60 days
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