Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
August 25, 2023

Zero support after 3 days. App is buggy, refuses to load often and after 100 post codes added to the list would not let us add or save any more. Reached out to support numerous times - no reply.

eTrikes Canada
2 days using the app
NTF E-Comm, Inc. replied August 27, 2023

Hello eStrike Canada, please accept our most sincere apologies for the inconvenience you experienced with our app.
You've created 3 tickets recently and we all replied them within the day. Could you please check them again.

February 7, 2020

I tried using this app to restrict my shipping areas.
It sounded perfect for my needs and was a good price.
The app wouldn't load, I was told to try installing it again.
I did just that (TWICE!) and it still won't work.
Trying to fix it MYSELF as I was getting NO assistance from Ian, I upgraded my website's plan and that didn't help either.
MANY messages and emails later asking Ian for help with NO response.
I have given up on the app as I don't like being ignored.
I don't like that I had to give it a star, both Ian and the App deserves none.

Ezy Cakitz
About 2 months using the app
NTF E-Comm, Inc. replied February 7, 2020

Sorry Easy Shipping Restrictions didn't work out for you. You initially reached out to me on February 4th at 1:50am EST. I followed up at 5:26am EST and again (after you opened admin access) at 10:54am EST. Afterwards, I didn't hear back from you until today. Apologies if you feel ignored, that wasn't my intention.

Nowhere along the line did I recommend you upgrade your Shopify plan. Easy Shipping Restrictions is built for the ma and pa, small biz user and doesn't require a high end Shopify plan.

Thanks for trying out the app, and sorry things didn't work out. All the best in your future endeavours.

November 2, 2022

App didn't work. Gives an error message. Looks to be what I need, but I think they are out of business as well. I've been waiting on a return message for well over a month. Tried support ticket, email, and the text number they leave on their website. No dice.

Carzan Local Market
16 days using the app
NTF E-Comm, Inc. replied January 18, 2023

Hello Carzan Local Market, please accept our most sincere apologies for the inconvenience you experienced with our app. During the time you had reached out to our support team, the app was going through a major update. Additionally, our developer discovered that our mail server was down, causing a 1-2 week time period where we could not receive support request emails. It has since been fixed and I can personally confirm that we can receive support request emails. If you would like to give us another chance, please reach out to our support team at support@restrictshipping.com for a one month free trial. Again, we would like to apologize for this inconvenience. Thank you very much for your understanding. - Easy Shipping Restrictions

Edited April 6, 2019

THANK TO SEND ME A EMAIL (studylandmn@gmail.com) to resolve this problem
Didn't work. I have this message when i try to instal this plugin :

Fatal error: Uncaught GuzzleHttp\Exception\ClientException: Client error: `GET https://studyland-namur.myshopify.com/admin/recurring_application_charges.json` resulted in a `401 Unauthorized` response: {"errors":"[API] Invalid API key or access token (unrecognized login or wrong password)"} in /var/www/html/vendor/guzzlehttp/guzzle/src/Exception/RequestException.php:113 Stack trace: #0 /var/www/html/vendor/guzzlehttp/guzzle/src/Middleware.php(65): GuzzleHttp\Exception\RequestException::create(Object(GuzzleHttp\Psr7\Request), Object(GuzzleHttp\Psr7\Response)) #1 /var/www/html/vendor/guzzlehttp/promises/src/Promise.php(203): GuzzleHttp\Middleware::GuzzleHttp\{closure}(Object(GuzzleHttp\Psr7\Response)) #2 /var/www/html/vendor/guzzlehttp/promises/src/Promise.php(156): GuzzleHttp\Promise\Promise::callHandler(1, Object(GuzzleHttp\Psr7\Response), Array) #3 /var/www/html/vendor/guzzlehttp/promises/src/TaskQueue.php(47): GuzzleHttp\Promise\Promise::GuzzleHttp\Promise\{closure}() #4 /var/www/html/vendor/guzzlehttp/promises/src/Pro in /var/www/html/vendor/guzzlehttp/guzzle/src/Exception/RequestException.php on line 113

6 days using the app
NTF E-Comm, Inc. replied April 5, 2019

Sorry to hear about your installation issue. I have reached out to you via support several times over the past week and haven't heard back. Happy to help resolve this issue.

Thanks for giving the app a test drive :-)

January 21, 2019

App didn’t work. I have installed it twice, contacted the support, they said it was fixed but it never worked.

WeGotMeat- Columbus Ohio Halal Meat Delivery
United States
About 7 hours using the app
NTF E-Comm, Inc. replied March 13, 2019

Sorry to hear about your issues with installation. I had a bug that was impacting some merchants but this is all fixed up now. I've reached out to you since then (March 5, 2019) but haven't heard back.

Feel free to get a hold of our support and we can definitely help you get Easy Shipping Restrictions installed and configured. Thanks!

Edited October 3, 2018

Was curious to check out this app but after installing it, the app kept giving me this message stating that the admin’s server IP address could not be found. Even after refreshing my browser and clearing my computer history, it still kept saying the same thing or either redirecting me to a blank white screen. Even attempted to reinstall the app again and it still kept doing the same thing. Very disappointing and looks like my hunt for a shipping app continues.

Herbal Healing Nation
United States
13 minutes using the app
NTF E-Comm, Inc. replied March 13, 2019

Sorry that your experience with Easy Shipping Restrictions was lack-lustre. Feel free to contact our support and we can get any of your installation issues resolved. Thanks for trying the App out!