Reviews (15)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
January 28, 2025

Exceptional support! I had trouble setting up the app and emailed Ramesh for assistance. Since I was unwell with the flu, he went above and beyond by setting everything up for me, over many days of me emailing him A LOT!
His prompt and thorough help has left me eager to delver further. Thank you Ramesh!

Dizzy Dog Collars
Australia
18 days using the app
February 26, 2025

Niha resolved all of our issues. Fast and professional support via zoom call! Highly recommend!

Anclare Miniatures
Hungary
About 1 month using the app
November 21, 2024

Incredible support. I had some difficulty setting up the app, and got on a zoom call with Madhav and he resolved the issue in a few minutes. Very responsive as well. Looking forward to how the rest of the journey plays out.

Paws & Whiskers
United Arab Emirates
4 days using the app
October 28, 2024

Madhav, Aravind and Kaarthicka have been IMMENSE in helping me problem solve my Abandoned Cart Recovery system and getting it up and running.

They were patient and attentive - I was constantly kept in the loop with the progress and involved in every part of the process. I can't thank them more enough.

fur/ball
Malaysia
19 days using the app
December 11, 2024

Madhav was incredibly helpful and truly focused on making everything perfect for me. It's rare to see customer service that is so dedicated to ensuring the customer's success.

Scapemontur
Germany
5 days using the app
February 17, 2025

Great customer service from Nihasini, Aravindan and Madhav

Lizzis Lox
Australia
24 days using the app
October 9, 2024

I really liked how they helped me with my issue in setting up the automation. It really helped me in boosting my number of orders.

Purple Tresor
India
6 days using the app
July 9, 2024

We have been using a Retainful Email marketing app and we have generated excellent revenue after doing marketing automation.

Also the team is very helpful, especially Madhav and Saranya who helped in setting up the store and automation.

Thanks

Zingox Foods UK
United Kingdom
Over 1 year using the app
August 24, 2022

The developers of this app are super helpful and accomodating. Anytime I have run into an issue they have helped fix it and make it right. They even took the time to create custom email templates for me for all the automated emails. Highly recommend working with them!

Safran Everyday
United States
Over 1 year using the app
Retainful replied August 25, 2022

Thank you. Really appreciate the feedback :-)

September 1, 2022

Retainful is perfect for creating a standardised process for following up with e-mails custom discount codes using referal schemes and much more. Overall a great app to have and excellent customer service. Ramesh was there and went through the app step by step setting everything up with me. Highly recommend, 10/10

Online Pharmacy 4U
United Kingdom
6 months using the app