Retention Rocket: SMS & MMS

Retention Rocket: SMS & MMS


Text marketing. Send & Receive SMS/MMS. Automate. Segment.

5.0 of 5 stars(3 reviews)

Build a compliant SMS list

TCPA compliant opt-in methods so your customers can receive text marketing. Try our pop-up, text a keyword, opt-in during checkout & MORE.

Engage in 1:1 conversations

Manage customer service easily by sending and receiving text messages with your subscriber list directly from inside the app.

SMS campaigns & automations

Save time by setting up automated flows for abandoned cart, win-backs, welcome series, and more. Create segments from your Shopify data.

About Retention Rocket: SMS & MMS

What is Retention Rocket and why do I need this app?

Retention Rocket gives Shopify stores the ability to build a compliant list of phone numbers, engage in one-on-one conversations with customers via text, segment customers using your Shopify data, integrate with a best-in-class tech stack, and more!

Build a TCPA compliant list

We give you the tools to collect subscribers at checkout, using our pop-up, on landing pages, by texting a keyword, and more. All of our opt-in methods are tried and true with verified compliance so that the subscribers on your list actually WANT to be there!

Collect both email & phone number with our pop-up

Our pop up first collects an email address and then the customer's phone number. We integrate directly with Klaviyo and can send the collected email to the list of your choice within their platform!

1:1 Conversations

Engage in one-on-one conversations with your customers directly from within the app! Help solve customer service issues, provide discount codes or just have a friendly conversation with your subscribers!


Here at Retention Rocket, we pride ourselves on having excellent deliverability. We've built close relationships with network carriers and multiple service providers so that our users can feel confident that their messages are ending up where they're supposed to be, when they're supposed to be there.


Sending to your entire list over and over will lose effectiveness and lead to a poor customer experience. We make it easy to create granular segments using your Shopify data so you can send your subscribers personalized messages so that they feel the love!


Make money while you sleep by automating your SMS program! Set up an abandoned cart flow, a customer win-back series, a welcome series and more.


Our analytics allow you to dig in on a deep level to see how your SMS program is performing. Find ways to optimize your messages, campaigns and automations to maximize your ROI.

Push notifications

Browser push notifications are included as a feature of the Retention Rocket platform! Leverage push as an additional channel on your outbound campaigns or automations to ensure that your customers never miss a deal!


Retention Rocket integrates with your favorite customer service apps, email providers, loyalty programs, team communication tools and more!

Need a feature we don't have?

We thrive on feedback and are obsessed with giving our users the best experience possible. If we are missing a feature that you need, we'd love to chat with you about it and figure out a way to get it live!

Based on current carrier based restrictions, we can not service accounts that use content related to vaping, CBD or Marijuana/cannabis.

Integrates with

  • Gorgias,
  • Privy,
  • JustUno,
  • Slack,
  • Klaviyo

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Free to Install


  • Send up to $5 in SMS for free
  • Push notifications
  • Detailed analytics
  • Build your list for free
  • Pop-up capturing both emails and phone number

Bronze Package


  • $.03 per SMS totaling 333 messages/month.
  • MMS/International
  • Built for new businesses
  • Grow your list for free
  • Push notifications incl.

Silver Package


  • $.02 per SMS totaling 2450 messages/month
  • MMS/International
  • Made for growing businesses
  • Whitelabel URL
  • Everything in Bronze

Gold Package


  • $.01 per sms totaling 19900 messages/month
  • MMS/International
  • Tailored for scaling businesses
  • Custom Landing pages
  • Everything in Silver

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews

Safari Rain

Great app, just what I need to boost conversions in my store! Easy to navigate, and send SMS campaigns

Space-Dye Discs

Love this app! Retention Rocket was so easy to install & create an email/sms collection pop-up. Can't wait to start sending sms campaigns!

White Flags Apparel Co

This app in incredibly easy to use, it only took a few minutes to install & set up an email/sms collection pop-up that integrates w/ klaviyo. Sending sms campaigns is just as easy, I can send out a text message campaign to my list super quickly. Definitely seeing immediate success with this channel! This is by far the best sms app I've come across.