Retention X

Retention X

Pricing
Free to install. Free trial available.
Highlights
Popular with businesses in United States
Rating
5.0 (89)
Developer
RetentionX

Maximize Profit Per Customer: Increase Customer Lifetime Value (LTV) & Retention with Automations.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising. more
  • Identify which products, segments & channels drive Customer Lifetime Value (LTV)
  • Find out who is predicted to churn when and determine what will make them stay
  • Win back lost customer cohorts & boost retention through customer segmentation
  • Acquire better customers and drive loyalty with quality audience segments
  • Automate your merchandising to get more sales from the same traffic
Highlights
Popular with businesses in United States

Languages

English

Works with

  • Klaviyo
  • Google Ads
  • Recharge
  • Attentive
  • Meta
  • TikTok

Pricing

CORE

Free to install

Free for ever for up to 250 active customers. Upgrade as you grow – $0.01 per active customer.

  • Customer Lifetime Value / LTV
  • Customer segmentation
  • Cohort analysis
  • Integrations and automations
  • Merchandise Optimization
  • 30-day free trial

Optional ADD-ONS

$49 / month

Optional add-ons starting at $49 make RetentionX even more powerful.

  • - Segmentation Plus
  • - Forecast Plus
  • - Multi-Store Plus
  • - Import Plus
  • - Coaching Plus
  • - Merchandise Plus

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (89)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 21, 2024

Retention X is one of the best applications we've ever used. Beautiful and super intuitive interface, best features for customer segmentation and retention - continuously improving and adding more... and the cherry on top, incredible customer support. This isn't the first retention app we have used but it's definitely the last one. Thanks team Retention X!

IntoConcrete
United States
About 2 years using the app
RetentionX replied October 23, 2024

Thank you for your raving review! We're thrilled to hear that your experience using the app has been intuitive and that you see the added value! We appreciate your applause for our customer support as we always stride to be there for our brands every step of the way. We’re excited to continue supporting your brand’s growth!

October 4, 2024

We’ve been using RetentionX for a few months now, and we’re really impressed with the platform. The insights have been invaluable, especially for tracking customer behavior and improving retention strategies. As a fashion brand with quite a few SKUs, we’ve seen promising results from their recently launched Merchandise Optimization tool, which has helped us make data-driven decisions that directly impact our bottom line. Alex and his team have been incredibly helpful, always responsive and ready to support us with any questions or customizations we needed. We’re excited to see how RetentionX continues to evolve and help our business grow!

Nouka
Netherlands
5 months using the app
RetentionX replied October 7, 2024

Thank you for your incredible review! We're thrilled that RetentionX has helped your team make more data-informed decisions that impact your bottom line. We appreciate your trust in our platform and we look forward to supporting your continued success!

October 11, 2024

Retention X has been a game-changer for our business! The platform offers incredible insights that will definitely help us improve customer retention and hopefully also boost our revenue. The demos were also super helpful—Nadine went above and beyond, not only explaining the many useful options of the app but also offering great additional advice tailored to our needs. The interface is user-friendly, making it easy to track key metrics and implement data-driven strategies. Highly recommend Retention X to any business looking to take their customer retention to the next level!

Sneakerhype
Netherlands
About 2 months using the app
RetentionX replied October 14, 2024

Thank you so much for your kind words! We're thrilled to hear that you found our app helpful and that your call with Nadine was engaging and informative. We're here to support your business growth every step of the way.

September 24, 2024

RetentionX is easy to use, and the team has been very helpful in ensuring we get the most out of it. We’re using it for better audience segmentation, making our campaigns more effective. Highly recommend!

OGÉR
Netherlands
Over 1 year using the app
RetentionX replied October 1, 2024

Thank you for your review! It's great to hear RetentionX is helping you optimize your audience segmentation and campaigns. We appreciate the recommendation!

November 18, 2024

We've been using RetentionX for over three years now, and it has consistently among our most valuable tools. Now that we've moved to Shopify, we're thrilled that the app seamlessly integrates with our store and continues to provide the same exceptional insights and functionality we've come to rely on.

RetentionX has revolutionized the way we understand our customers. The ability to drill down into product-level performance has helped us uncover hidden opportunities that were impossible to identify before. With actionable data and automation, we've seen incredible improvements in both retention and overall revenue.

What stands out most is how adaptable the suite is - whether it's tracking behavior, optimizing collections, or increasing LTV, RetentionX truly works in every aspect of our business. The support team has also been phenomenal, guiding us through the transition to Shopify and making sure we're getting the most out of every feature.

We couldn't imagine running NICKIS.COM without it. Highly recommended!

NICKIS
Germany
11 days using the app
RetentionX replied November 19, 2024

Thank you for your glowing review! We're ecstatic to hear that RetentionX has been a consistent and valuable tool for NICKIS to provide a better way of understanding your customer base. We're committed to helping you grow and look forward to supporting you every step of the way!

Support

App support provided by RetentionX.

Or visit their support portal

Developer

RetentionX

RetentionX Inc., 4934 Zuma Ct, Dallas, TX, 75206, US

Launched

December 11, 2020

More apps like this

4.7 out of 5 stars 172 total reviews Free plan available
Add multipixel ads event tracking for Christmas holiday sale
Built for Shopify
4.7 out of 5 stars 230 total reviews Free plan available
Track multi pixel Facebook Pixel, Tiktok Pixel, Multipixel Ads
5.0 out of 5 stars 718 total reviews Free plan available
Track Facebook Pixel, TikTok Pixel, X, Pinterest & Snapchat
Built for Shopify

Want to add an app?

Try Shopify free for 3 days