Retention X

Retention X

Free plan available. 30-day free trial. Additional charges may apply.
Rating (5.0)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

December 11, 2020

Languages

German and English

Works with

Klaviyo, Google Ads, Recharge, Attentive, Meta, TikTok

Turn your data into actionable insights - your roadmap to higher retention and lifetime value (LTV)

Leverage powerful analytical tools like Customer Lifetime Value (LTV), Cohort Analysis, and Customer Segmentation to dive deep into your data. Turn complex information into actionable insights, and use these to generate synced audiences on platforms such as TikTok, Pinterest, Klaviyo, and Meta. Retention X is not just a tool - it's your guide to understanding your next steps and their direct impact on revenue.

Leverage powerful analytical tools like Customer Lifetime Value (LTV), Cohort Analysis, and Customer Segmentation to dive deep into your data. Turn complex information into actionable insights, and use these to generate synced audiences on platforms such as TikTok, Pinterest, Klaviyo, and Meta. Retention X is not just a tool - it's your guide to understanding your next steps and their direct impact on revenue. more
  • Identify which products, segments & channels drive Customer Lifetime Value (LTV)
  • Find out who is predicted to churn when and determine what will make them stay
  • Integrate Retention X into the stack of tools you already rely on
  • Win back lost customer cohorts. Create retention strategies with ideal offers
  • Acquire better customers and drive loyalty with quality audiences

Pricing

30-day free trial

FREE

Free to install

Free for ever for up to 250 active customers.

  • Customer Lifetime Value / LTV
  • Cohort analysis
  • Customer segmentation
  • All integrations and automations
  • Email support & knowledge base
  • + more

CORE

$10/month

251-1,000 active customers. Upgrade as you grow – $0.01 per active customer.

  • All Retention X FREE features
  • No contracts or lock ins
  • Dedicated account manager
  • Connect multiple stores

FREE

Free to install

Free for ever for up to 250 active customers.

  • Customer Lifetime Value / LTV
  • Cohort analysis
  • Customer segmentation
  • All integrations and automations
  • Email support & knowledge base
  • + more

CORE

$10/month

251-1,000 active customers. Upgrade as you grow – $0.01 per active customer.

  • All Retention X FREE features
  • No contracts or lock ins
  • Dedicated account manager
  • Connect multiple stores

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

52 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 11, 2023

RetentionX where have you been all my e-commerce life? Wow! I gained immediate value to help me grow my business within 5 minutes of installing this app. This is hands down the best customer, product and sales analytics app on Shopify in my humble opinion. I cancelled other apps once I installed RetentionX. The user interface for such a powerful and robust app is stunning. If you are a founder or lead a business like me here is how RetentionX will help you - 1. You'll finally be able to understand in a visually clear and beautiful way how your business is doing? 2. You'll better understand your customers - what they like and don't like - and discover ways to retain them. 3. You'll better understand your products and leave the guessing game of restocking behind. Lastly, the brilliant and relevant support you'll receive is outstanding. If you are still reading this review, you are taking too long. Install the app now. Thank you, Team RetentionX!

NOTIQ
United States
7 days using the app
RetentionX replied June 13, 2023

Thank you so much for your review! We're so pleased to see you saw immediate value of our platform, and are really excited to continue working together!

August 8, 2023

We have already learned so much about our business and customers since we installed RetentionX. As a small team it has been so beneficial to us to be able to gain these insights and learn how to better understand our customers (both loyal and not). From the beginning Allie has been extremely helpful and we look forward to learning more. Very impressed with the platform so far.

Rowan
United States
4 months using the app
RetentionX replied August 10, 2023

We're so glad to hear RetentionX is helping you understand your customers better! Excited to see how Rowan continues to grow with the help of RetentionX!

February 7, 2023

The level of in-person support these guys provide is astounding. Not videos, not self-serve FAQs, but a real person. Allie was super helpful! They take the time to make sure you have everything set up just right. Most importantly, they make sure you understand not just the tool but the ways you can make best use of the data it generates. So impressed.

TOMME Cheese Shop
Canada
19 days using the app
RetentionX replied February 9, 2023

Thank you so much for your kind words! It's our pleasure to work closely with you and help you make the most out of RetentionX.

December 28, 2022

RetentionX is an incredibly helpful tool. It makes it easy to analyze and interpret Shopify and Recharge data all in one place across customers, orders, products, and more. We have so much more insight into our data thanks to the RetentionX tool as well as the team. Valentina has been guiding us through onboarding, from showing us all of the different reports and features to answering questions about the specific data needs of our business. We honestly wouldn't have time to get this much insight into our data without RetentionX.

Blueshift Nutrition
United States
About 2 months using the app
RetentionX replied February 9, 2023

Thank you so much for your kind review! We love hearing about your experiences with our different analyses and features, as well as your interaction with the team! It's a pleasure working closely with you.

August 25, 2023

This app is genius! I 100% recommend this to any company/business/ecommerce trying to understand their customers, how they shop and most importantly, how to retain them. We had a call with Nadine and even though it was meant to be only 30min we ended up doing a bit over 1hr cause it was SO INTERESTING! There's so much you can do and they explain it so well! I'm super excited to apply all the new things we learned from the call and grow our business

Again thank you for all the help, your app is the absolute best!!!

funkyfatfoods.com
Netherlands
7 months using the app
RetentionX replied September 12, 2023

Thank you so much for your kind words! We're thrilled to hear that you found our app helpful and that your call with Nadine was engaging and informative. We're here to support your business growth every step of the way.

About this app

Launched

December 11, 2020

Languages

German and English

Works with

Klaviyo, Google Ads, Recharge, Attentive, Meta, TikTok

Built by RetentionX

About RetentionX

5.0 average rating

3 years building apps for the Shopify App Store

Support

Send a message

success@retentionx.com

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