RetentionX: LTV, Cohorts & RFM , 44 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 7, 2023

The level of in-person support these guys provide is astounding. Not videos, not self-serve FAQs, but a real person. Allie was super helpful! They take the time to make sure you have everything set up just right. Most importantly, they make sure you understand not just the tool but the ways you can make best use of the data it generates. So impressed.

TOMME Cheese Shop
Canada
Time spent using app: 19 days
RetentionX Analytics replied February 9, 2023

Thank you so much for your kind words! It's our pleasure to work closely with you and help you make the most out of RetentionX.

February 6, 2023

RetentionX is a very useful app that plugs in seamlessly. We especially like what it can do around customer segmentation. The support that we've gotten when needed is excellent as well.

Pleasant State
Australia
Time spent using app: 6 months
RetentionX Analytics replied February 9, 2023

Wow, thank you for the glowing review! Your use cases together with our customer segmentation capabilities are a great combination for innovative strategy implementations. Let's keep them coming!

December 28, 2022

RetentionX is an incredibly helpful tool. It makes it easy to analyze and interpret Shopify and Recharge data all in one place across customers, orders, products, and more. We have so much more insight into our data thanks to the RetentionX tool as well as the team. Valentina has been guiding us through onboarding, from showing us all of the different reports and features to answering questions about the specific data needs of our business. We honestly wouldn't have time to get this much insight into our data without RetentionX.

Blueshift Nutrition
United States
Time spent using app: About 2 months
RetentionX Analytics replied February 9, 2023

Thank you so much for your kind review! We love hearing about your experiences with our different analyses and features, as well as your interaction with the team! It's a pleasure working closely with you.

December 21, 2022

This app is great. The service team is also great. We had about three onboarding meetings and they were very accommodating and quite knowledgeable; both about the product and about how it works to help our company. Great experience all around thus far.

Tiber River
Canada
Time spent using app: 3 months
RetentionX Analytics replied February 9, 2023

Thank you for the glowing review! It's lovely to hear that you're enjoying working with our team during the onboarding - it's essential to set the basis for a great collaboration!

November 21, 2022

The app is very useful for the LTV, cohort, repeat purchase analysis. The team, in particular Valentina, has been very patient and helpful. She supported us, customised the tool and reports to meet our needs. Very recommended.

WUKA
United Kingdom
Time spent using app: 5 months
RetentionX Analytics replied November 23, 2022

Wow, thank you so much! It's has been a great pleasure working with you all this time, we are delighted to be part of the WUKA team :)

November 15, 2022

This app allows us to pull LTV for various customer groups, and we love that it integrates with our ESP and marketing stacks! It's an incredibly powerful tool, and the RetentionX team is incredibly helpful and responsive. A great add to our Shopify store!

KORA Organics
United States
Time spent using app: 3 months
RetentionX Analytics replied November 16, 2022

Thank you for your kind review! We're happy to hear that you're making the most out of RetentionX, it's our pleasure to support you along the way!

November 4, 2022

We use this app to track things like AOV, LTV, consumer mix and repeat probability. Highly recommend this app for companies like ours that don't have expensive teck stacks and need great, responsive customer service to help translate what they are looking at.

Lenny and Larrys
United States
Time spent using app: Over 1 year
RetentionX Analytics replied November 7, 2022

Thank you so much for your kind words! It's great to hear more about how you work with our so many of our functionalities, we are happy to help!

November 3, 2022

This app makes understanding the data from our Shopify store that much easier - it helps drive decisions to improve results on our site.

Siella
Canada
Time spent using app: About 1 month
RetentionX Analytics replied November 7, 2022

We appreciate your glowing review! Thank you for taking the time :)

November 3, 2022

Great tool, very helpful and love the Segmentation feature! Customer support is amazing too, big thanks to Valentina in particular for all the support she's giving us!

Ka'Chava
United States
Time spent using app: 6 months
RetentionX Analytics replied November 3, 2022

Thank you for your kind words! We are happy you enjoy working with our team, it's our pleasure to be part of yours!

October 25, 2022

Easy to use and super nice customer service. Helps to keep track on performance and operational key facts

Hey Marly
Germany
Time spent using app: Over 1 year
RetentionX Analytics replied October 28, 2022

Thank you so much! It's great to hear that you are enjoying working with our team & our platform - we are happy to collaborate with you!