Reviews (128)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its detailed analytics and customer insights, which improve retention strategies and business decisions. It features intuitive dashboards, advanced segmentation, and integrates with platforms like Klaviyo for enhanced marketing efficiency. Users appreciate its flexible pricing and seamless Shopify integration. The support team is noted for their responsiveness and effectiveness in enhancing user experience.
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We love RetentionX! There are so many capabilities and opportunities we're able to identify with their segmentation technology. Our account manager Kori is absolutely incredible to work with - so knowledgeable and always there to help.
Thank you so much for sharing your experience with us! We are so grateful for your support and we're happy to hear you've found RetentionX to be full of actionable insights and capabilities. We're also glad to hear your experience with your Account Manager has been helpful! We look forward to supporting you along your journey to growth and success.
Super robust reporting offered, and top tier support from the RetentionX team. Highly recommended.
Thank you so much for your kind words! We are thrilled to hear you find our platform to be robust and that you've enjoyed working with our success team. We look forward to a continued collaboration!
Strong reporting platform, great support from our account strategist Kori, and impressive range of integrations to leverage including Klaviyo, Gorgias, and much more.
Thank you so much for your thoughtful review! We are happy to hear you are enjoying the platforms features and integrations so far. We appreciate your kindness towards our support team and are committed to helping you meet your goals every step of the way!
A really insightful platform. Kori has been fantastic as our Account Strategist and is always providing fast, useful support and helping us strengthen our overall marketing strategy.
Thank you for your kind words! We are grateful for your support, and even more thrilled to hear that you've found the platform to be insightful. It's great to hear that you've found success with your Account Strategist as well. Our goal is to support your growth every step of the way!
A great platform with an impressive depth of analytics. For us, as a small store with a very specific target audience, it does take some time to find the right settings and determine which data is most relevant to use but our Strategist Kori is highly knowledgeable and guides us well through the process, helping us get the most out of the data.
We're so happy to hear you've enjoyed utilizing RetentionX to uncover impactful analytics! Thank you for recognizing our customer success team as well! We appreciate you sharing your experience with us and we look forward to supporting you going forward.
Really great and insightful platform. We have been using it a couple of years now to inform decisions and help us build out our strategy.
Nadine is always super helpful too for any queries.
We're so happy that RetentionX has been a part of your journey for the last few years! It's amazing to hear how instrumental the platform has been to build your strategies. Thank you for recognizing our success team and we look forward to our continued partnership to success!
RetentionX has become a key partner for us; allowing the team to have a deeper understanding of our customers and how they shop, as well as providing access to meaningful product performance insights.
The RetentionX platform is extremely user friendly, enabling the team to access complex data & insights quickly and easily. The dashboards provided are intuitive, and the segmentation options are highly adaptable to business needs.
We have developed a strong working relationship with the RetentionX team and find them professional, knowledgeable and proactive in approach. Nadine is always on hand to support and to provide guidance/ recommendations to get the most out of the platform.
Combining the data and insights available within the RetentionX platform with the support and knowledge from the RetentionX team has enabled us to make business decisions to drive growth.
Thank you for your raving review! We're thrilled to hear that your experience using the app has allowed to you uncover actionable and meaningful data on your customers. We appreciate your appreciation for our customer support team as we always stride to be there for our brands every step of the way. We’re excited to continue supporting your growth going forward!
The platform is great, offering a level of analysis and a way to slice up retention that we couldn't find anywhere else. But even more important, the service is outstanding, anytime we need anything they're available to walk us through it (Allie is a rockstar).
We're so happy to hear you've enjoyed utilizing RetentionX to uncover impactful retention strategies for your customers! Thank you for recognizing our customer success team as well! We appreciate you sharing your experience with us and we look forward to supporting you going forward.
Retention X is one of the best applications we've ever used. Beautiful and super intuitive interface, best features for customer segmentation and retention - continuously improving and adding more... and the cherry on top, incredible customer support. This isn't the first retention app we have used but it's definitely the last one. Thanks team Retention X!
Thank you for your raving review! We're thrilled to hear that your experience using the app has been intuitive and that you see the added value! We appreciate your applause for our customer support as we always stride to be there for our brands every step of the way. We’re excited to continue supporting your brand’s growth!
Retention X is pivotal in helping make day-to-day decisions. The ability to understand the average time between purchases. Seeing LTV through different lenses has helped to make crucial decisions around advertising. There are also a ton of resources around each set of data to ensure you understand what you're looking at.
Thank you for your wonderful review! It's great to hear you’re enjoying the platform to better assist in your day-to-day decisions with extensive customer data available to you. We are committed to supporting you through your journey and look forward to the continued collaboration!
