Retention X , 68 reviews

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 28, 2024

Fully Amazing!

Dossify
Sweden
4 months using the app
RetentionX replied March 29, 2024

We love to see clients loving RetentionX! Thank you for your review.

December 15, 2023

Absolute Empfehlung. Man bekommt super Insights und Daten zu seinen Kunden, Produkten und Marketingaktivitäten. Der Customer Service ist zudem sehr bemüht gemeinsame Maßnahmen zur Verbesserung gewisser Kennzahlen zu erarbeiten. Für alle, die aktuell noch Geld im Bereich Bestandskunden-Marketing auf der Straße liegen lassen, eine große Empfehlung.

JONA®
Germany
About 1 year using the app
RetentionX replied March 27, 2024

Thank you for your review! We are so glad your using your RetentionX insights to optimize your retention efforts!

November 15, 2023

This app provides a huge value add in getting a deeper understanding of consumer behavior. The added ability to seamlessly build customer segments in the platform and push to our tech stack is an efficiency win for any marketer and DTC brand.

Lastly, the RetentionX team has been incredibly responsive and helpful in getting us onboarded and answering any and all follow up questions.

Excellent product, excellent service!

Pique
United States
30 days using the app
RetentionX replied December 12, 2023

Thank you so much for your kind words! We're excited to see all that you do using RetentionX!

August 21, 2023

Brilliant product, excellent customer service and guidance on solutions. RX/Nadine won't just drop the software on you and run, they take the time to ensure it is being utilised for our max advantage. Our overall marketing has gotten a lot more visibility and has helped with an adjusted course instead of chasing flat ROAS that most digital marketing agencies will be limited to, if we were not feeding them the intel provided to us by RX.

Thank you Nadine and team RX :)

MAAP
Australia
Over 1 year using the app
RetentionX replied August 24, 2023

Thank you so much for your kind review! We are so happy you've had a great experience with RetentionX!

August 7, 2023

This app has revolutionised how I view, understand, and act on my store's data!

From the get-go, RetentionX seemed promising, and it didn’t disappoint. Tools like Life Time Value, Cohort Analysis, and Customer Segmentation have not only demystified the dense forest of data but have paved clear pathways to informed actions! What once felt like navigating in the dark now feels like a strategic game of chess, knowing each move and its potential outcome.

The ability to integrate and sync audiences across platforms like TikTok, Pinterest, and Klaviyo is truly next-level. It's not just about understanding who your audience is, but also where they are and how to best reach them.

But here's where RetentionX shines the brightest: its predictive capabilities. Knowing which customers are likely to churn and being equipped with tailored strategies to retain them is a power I didn't know I needed until now. The insights on product, segment, and channel value drivers have been indispensable in streamlining our marketing efforts since installing the app!

In conclusion, if revenue growth through informed, data-driven decisions is your goal, look no further. RetentionX is not just an app; it's a game-changing partner in your e-commerce journey. Here's to soaring sales and unparalleled customer loyalty!

Horse Cleaning Masters Of Shampoos ™
United Kingdom
Over 1 year using the app
RetentionX replied August 9, 2023

It's wonderful to see you're making the most of RetentionX! We are excited to see the growth you continue to achieve while utilizing our platform!

August 8, 2023

We have already learned so much about our business and customers since we installed RetentionX. As a small team it has been so beneficial to us to be able to gain these insights and learn how to better understand our customers (both loyal and not). From the beginning Allie has been extremely helpful and we look forward to learning more. Very impressed with the platform so far.

Rowan
United States
8 months using the app
RetentionX replied August 10, 2023

We're so glad to hear RetentionX is helping you understand your customers better! Excited to see how Rowan continues to grow with the help of RetentionX!

August 25, 2023

This app is genius! I 100% recommend this to any company/business/ecommerce trying to understand their customers, how they shop and most importantly, how to retain them. We had a call with Nadine and even though it was meant to be only 30min we ended up doing a bit over 1hr cause it was SO INTERESTING! There's so much you can do and they explain it so well! I'm super excited to apply all the new things we learned from the call and grow our business

Again thank you for all the help, your app is the absolute best!!!

funkyfatfoods.com
Netherlands
7 months using the app
RetentionX replied September 12, 2023

Thank you so much for your kind words! We're thrilled to hear that you found our app helpful and that your call with Nadine was engaging and informative. We're here to support your business growth every step of the way.

September 28, 2023

This is an incredible app. Love how you can send audiences to Facebook and Tiktok. Super easy.

RYZE
United States
Over 2 years using the app
RetentionX replied September 29, 2023

Thank you for your review! It's great to know you're loving using RetentionX!

August 23, 2023

RX asks us the right questions and gives clear answers at the same time - essential insights, visually perfect and fantastic onboarding & support!

Bone Brox
Germany
5 months using the app
RetentionX replied September 12, 2023

We're thrilled to hear you're loving RetentionX! Thanks so much for your review!

June 11, 2023

RetentionX where have you been all my e-commerce life? Wow! I gained immediate value to help me grow my business within 5 minutes of installing this app. This is hands down the best customer, product and sales analytics app on Shopify in my humble opinion. I cancelled other apps once I installed RetentionX. The user interface for such a powerful and robust app is stunning. If you are a founder or lead a business like me here is how RetentionX will help you - 1. You'll finally be able to understand in a visually clear and beautiful way how your business is doing? 2. You'll better understand your customers - what they like and don't like - and discover ways to retain them. 3. You'll better understand your products and leave the guessing game of restocking behind. Lastly, the brilliant and relevant support you'll receive is outstanding. If you are still reading this review, you are taking too long. Install the app now. Thank you, Team RetentionX!

NOTIQ
United States
7 days using the app
RetentionX replied June 13, 2023

Thank you so much for your review! We're so pleased to see you saw immediate value of our platform, and are really excited to continue working together!