Reviews (99)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 18, 2024

Amazing service, information and help

Pamela Love
United States
Over 2 years using the app
RetentionX replied December 20, 2024

Thank you for your review! We are so happy to hear you're enjoying RetentionX and that you've found our platform to be helpful. We look forward to continuing our support for ...

November 18, 2024

We've been using RetentionX for over three years now, and it has consistently among our most valuable tools. Now that we've moved to Shopify, we're thrilled that the app seamlessly integrates with our store and continues to provide the same exceptional insights and functionality we've come to rely on.

RetentionX has revolutionized the way we understand our customers. The ability to drill down ...

NICKIS
Germany
11 days using the app
RetentionX replied November 19, 2024

Thank you for your glowing review! We're ecstatic to hear that RetentionX has been a consistent and valuable tool for NICKIS to provide a better way of understanding your ...

October 21, 2024

Retention X is one of the best applications we've ever used. Beautiful and super intuitive interface, best features for customer segmentation and retention - continuously improving and adding more... and the cherry on top, incredible customer support. This isn't the first retention app we have used but it's definitely the last one. Thanks team Retention X!

IntoConcrete
United States
About 2 years using the app
RetentionX replied October 23, 2024

Thank you for your raving review! We're thrilled to hear that your experience using the app has been intuitive and that you see the added value! We appreciate your applause ...

October 11, 2024

Retention X has been a game-changer for our business! The platform offers incredible insights that will definitely help us improve customer retention and hopefully also boost our revenue. The demos were also super helpful—Nadine went above and beyond, not only explaining the many useful options of the app but also offering great additional advice tailored to our needs. The interface is user- ...

Sneakerhype
Netherlands
5 months using the app
RetentionX replied October 14, 2024

Thank you so much for your kind words! We're thrilled to hear that you found our app helpful and that your call with Nadine was engaging and informative. We're here to ...

November 13, 2024

Great tool for reporting and gaining more insight into customer behavior, LTV, and follow up purchases.
We also like the audience integration with Meta and Google. Really affordable as well!

Alp N Rock
United States
4 months using the app
RetentionX replied November 15, 2024

Thank you for your review! We are so happy to hear you're enjoying our reporting feature along with the LTV and follow-up purchases insights! We look forward to continuing to ...

October 14, 2024

It's a really useful app - love the segmentation it allows and particularly love the insights it provides that help us focus on what to do first to build revenue!

Dream Life
Australia
About 1 year using the app
RetentionX replied October 16, 2024

Thank you for your thoughtful review! It's great to hear you're enjoying the segmentation builder and utilizing our Insights as well. We appreciate your support!

October 4, 2024

We’ve been using RetentionX for a few months now, and we’re really impressed with the platform. The insights have been invaluable, especially for tracking customer behavior and improving retention strategies. As a fashion brand with quite a few SKUs, we’ve seen promising results from their recently launched Merchandise Optimization tool, which has helped us make data-driven decisions that ...

Nouka
Netherlands
5 months using the app
RetentionX replied October 7, 2024

Thank you for your incredible review! We're thrilled that RetentionX has helped your team make more data-informed decisions that impact your bottom line. We appreciate your ...

September 24, 2024

RetentionX is easy to use, and the team has been very helpful in ensuring we get the most out of it. We’re using it for better audience segmentation, making our campaigns more effective. Highly recommend!

OGÉR
Netherlands
Over 1 year using the app
RetentionX replied October 1, 2024

Thank you for your review! It's great to hear RetentionX is helping you optimize your audience segmentation and campaigns. We appreciate the recommendation!

September 19, 2024

RententionX is perfect for people like myself who were thrown into the head of e-commerce role with the company I am with. I have been studying SEO strategies for the better part of the year to learn my new role, and RetentionX has helped in so many ways. Very helpful for better understanding of your customer behaviors and predictions. So much data at your finger tips. Very easy to navigate.

Bravado Spice
United States
6 months using the app
RetentionX replied September 24, 2024

Thank you for your thoughtful review! We're thrilled that RetentionX has been a helpful tool in your e-commerce journey. It's fantastic to hear that you're finding it easy to ...

September 19, 2024

A great product that gives you a lot of very useful insight to your store, that you can transform into $.
Great Product, Great Service & Great People!

Tupperware Israel
Israel
Over 1 year using the app
RetentionX replied September 24, 2024

Thank you for your feedback! It's great to hear you’re enjoying the product and service – we appreciate your support!