Reviews (99)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited August 24, 2023

Diese App besticht nicht nur durch seine intuitive Bedienung und die ausgeklügelten Features, sondern auch durch den außergewöhnlichen Kundenservice. Selten haben wir ein Unternehmen erlebt, das so kundenorientiert agiert. Der Service ist stets freundlich und immer hilfsbereit – selbst bei komplexeren Anfragen.

Besonders hervorheben möchten wir auch, wie offen das Team von RetentionX gegenüber Feedback und neuen Ideen ist. Vorschläge werden nicht nur angehört, sondern auch ernstgenommen und oft in zukünftigen Updates berücksichtigt. Das gibt uns als Nutzer das Gefühl, aktiv am Weiterentwicklungsprozess des Tools beteiligt zu sein.

Alles in allem können wir RetentionX wärmstens empfehlen. Wer nach einem leistungsstarken Tool sucht und Wert auf erstklassigen Service legt, ist hier genau richtig.

ooia ooshi GmbH
Germany
Almost 3 years using the app
RetentionX replied August 23, 2023

Thank you so much for your kind review! It's been a pleasure to work with you and we are excited for the future!

March 9, 2022

I installed the Retention X last month on our webshop. We can draw so many interesting data from the app. It is def a game changer for e-commerce shops. Everybody who has an online shop and growth ambitions should have this!!!!

Supercilium
Netherlands
Almost 3 years using the app
RetentionX replied March 28, 2022

Wow, we appreciate this review so much! Thank you for making us part of your wonderful team!

January 13, 2022

The tool is great, but the team behind it makes it even better. They really go the extra mile in order to make sure that you are achieving the potential of the tool. Could recommend for any shop striving to improve their results with a data-driven approach.

GREENFORCE
Germany
Almost 3 years using the app
February 24, 2021

I have been in IT for over 30 years and would honestly say this app would feature in my top 3 of all apps to develop your business to the next level. Ivan is hands on and any help needed he is a zoom call away. Very easy to setup.

Turtledovelondon
United Kingdom
Over 2 years using the app
September 28, 2023

This is an incredible app. Love how you can send audiences to Facebook and Tiktok. Super easy.

RYZE
United States
Over 2 years using the app
RetentionX replied September 29, 2023

Thank you for your review! It's great to know you're loving using RetentionX!

February 15, 2021

It is the end of your painful copy-paste in Excel. We are using this app for about a month. It is just amazing because if you are looking for a CLV report, Forecasts, Insights on your customer and product data, this app will save you a lot of time and money. The build-in reports are very well designed and easy to use. And the support is very reactive! Thanks to Alex and the team to make my life easier and help me focus on the business instead of crunching data!

My Social Book
Hong Kong SAR
About 2 years using the app
November 15, 2022

This app allows us to pull LTV for various customer groups, and we love that it integrates with our ESP and marketing stacks! It's an incredibly powerful tool, and the RetentionX team is incredibly helpful and responsive. A great add to our Shopify store!

KORA Organics
United States
About 2 years using the app
RetentionX replied November 16, 2022

Thank you for your kind review! We're happy to hear that you're making the most out of RetentionX, it's our pleasure to support you along the way!

November 21, 2022

The app is very useful for the LTV, cohort, repeat purchase analysis. The team, in particular Valentina, has been very patient and helpful. She supported us, customised the tool and reports to meet our needs. Very recommended.

WUKA
United Kingdom
About 2 years using the app
RetentionX replied November 23, 2022

Wow, thank you so much! It's has been a great pleasure working with you all this time, we are delighted to be part of the WUKA team :)

April 1, 2021

Very in-depth analysis of our data. Great options to personalise segments and most important; aggregate your different stores into one dashboard. Support is the best I found so far amongst the various apps. Alex and and his team provide instant feedback and follow up. Recommended!

MUD Jeans
Netherlands
About 2 years using the app
Edited January 25, 2022

This app is amazing. Easy setup and configuration. It provides you valuable data and analysis to identify many potentials. Five stars for RetentionX !

benji's Gewürzwerkstatt
Germany
About 2 years using the app
RetentionX replied February 2, 2022

Thank you so much for your kind words and support! We are happy to help :)