Reviews (89)
Refine
-
By rating
It is the end of your painful copy-paste in Excel. We are using this app for about a month. It is just amazing because if you are looking for a CLV report, Forecasts, Insights on your customer and product data, this app will save you a lot of time and money. The build-in reports are very well designed and easy to use. And the support is very reactive! Thanks to Alex and the team to make my life easier and help me focus on the business instead of crunching data!
This app allows us to pull LTV for various customer groups, and we love that it integrates with our ESP and marketing stacks! It's an incredibly powerful tool, and the RetentionX team is incredibly helpful and responsive. A great add to our Shopify store!
Thank you for your kind review! We're happy to hear that you're making the most out of RetentionX, it's our pleasure to support you along the way!
The app is very useful for the LTV, cohort, repeat purchase analysis. The team, in particular Valentina, has been very patient and helpful. She supported us, customised the tool and reports to meet our needs. Very recommended.
Wow, thank you so much! It's has been a great pleasure working with you all this time, we are delighted to be part of the WUKA team :)
Very in-depth analysis of our data. Great options to personalise segments and most important; aggregate your different stores into one dashboard. Support is the best I found so far amongst the various apps. Alex and and his team provide instant feedback and follow up. Recommended!
This app is amazing. Easy setup and configuration. It provides you valuable data and analysis to identify many potentials. Five stars for RetentionX !
Thank you so much for your kind words and support! We are happy to help :)
Great tool, very helpful and love the Segmentation feature! Customer support is amazing too, big thanks to Valentina in particular for all the support she's giving us!
Thank you for your kind words! We are happy you enjoy working with our team, it's our pleasure to be part of yours!
RetentionX is a very useful app that plugs in seamlessly. We especially like what it can do around customer segmentation. The support that we've gotten when needed is excellent as well.
Wow, thank you for the glowing review! Your use cases together with our customer segmentation capabilities are a great combination for innovative strategy implementations. Let's keep them coming!
This app has a beautiful UI but more importantly, the detail and insights that it returns is unparalleled. One of our favorite features is the segmentation engine that can be used to slice and dice all the different reports to provide even deeper insights. At the end of the data, it's not about just getting more data, it's about showing insights around that data and that's what RetentionX does wonderfully for us.
RetentionX has been a wonderful addition to our marketing strategy. We've been able to narrow down our segments and their purchasing habits. In the first few months, we have already started to see an increase in click-through rates. Alexandra, our RetentionX representative, has been patience and very helpful in the implementation process. Highly recommend!
Wow, thank you for the kind review! It makes our day to hear that you are seeing first-hand the results of working with RetentionX, and you are enjoying working with us! We are happy to be working with the Navy Hair Care team :)
Brilliant product, excellent customer service and guidance on solutions. RX/Nadine won't just drop the software on you and run, they take the time to ensure it is being utilised for our max advantage. Our overall marketing has gotten a lot more visibility and has helped with an adjusted course instead of chasing flat ROAS that most digital marketing agencies will be limited to, if we were not feeding them the intel provided to us by RX.
Thank you Nadine and team RX :)
Thank you so much for your kind review! We are so happy you've had a great experience with RetentionX!