Reviews (89)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 28, 2024

We have our RetentionX dashboard open every single day. It's a beautiful UX, and super easy to set up and customize. The team is super helpful whenever we have a question. Couldn't recommend enough!

FOR OTHERS
United States
12 months using the app
RetentionX replied March 29, 2024

It's great to hear you're fully utilizing RetentionX and have been incorporating it into your day to day! It's been great working with you!

April 26, 2024

Insightful data in an easy-to-use tool. In addition to crunching the data, the tool's Help Desk and videos provide even more depth to understanding the data's potential outcomes. The customer support is stellar, and our representative, Allie, is so responsive. RetentionX is the path to growing your Shopify store!

Skida | Headwear & Accessories
United States
5 months using the app
RetentionX replied June 27, 2024

Thank you for your wonderful feedback! We're thrilled that RetentionX has been instrumental in providing insightful data. We're committed to helping you grow and are here to support you every step of the way!

December 13, 2023

An insanely insightful and useful app with actionable data driven recommendations. From understanding which customers are due to order again, to what you should be selling them and where your free shipping threshold should be, this app is an absolutely critical tool for anyone trying to scale. I can't recommend RetentionX, or the team behind it enough.

Revolution Fibers
United States
5 months using the app
RetentionX replied March 27, 2024

Thank you for your review! We are so happy to hear you're getting the most out of RetentionX and are having a great experience using it!

April 24, 2024

Really useful data that was very helpful for understanding growth areas of our business.

Clothes Doctor
United Kingdom
3 months using the app
RetentionX replied June 27, 2024

We're thrilled to hear RetentionX has been helpful for understanding your business's growth areas. Thank you for sharing your experience with us!

April 17, 2024

Definitely simplifies our reporting by a lot. The graphs and data is clearly explained. Flexible pricing structure so for us it's good value for money.

Solid Stash
Belgium
12 months using the app
RetentionX replied April 24, 2024

Thank you so much for your review! We are glad to hear RetentionX is saving your team time and resources to get actionable insights!

December 6, 2023

Must-have app for any shopify ecom. The set-up is truly seamless and the solution very easy to use, give you immediate access to tons of powerful consumer insights. You cannot live without it once you tested it. And the team is amazingly responsive and helpful.

Dries Van Noten
Belgium
3 months using the app
RetentionX replied December 12, 2023

It makes us so happy to hear you're making the most out of RetentionX! We do our best to make sure our customers can really use the platform to its fullest potential!

February 28, 2024

Brilliant app! Gives us a view of our business in a way no other app provides. The customer segmentation is more advanced than what we get in shopify, and is the driving force behind this app. The AI insights are also really useful and actionable - eg: we increased our free shipping threshold based on this app's recommendation and it's increased our AOV!

No Nasties
India
3 months using the app
RetentionX replied February 29, 2024

Thank you so much for your review! It's great to hear your success in increasing AOV with the help of our Free Shipping Threshold report! We can't wait to see what else you accomplish with RetentionX!

January 16, 2024

Customer service is great. Very good at understanding our customer base and segmentation. Fantastic for reporting.

Frontier Pets
Australia
11 months using the app
RetentionX replied March 27, 2024

We are so glad to hear you're enjoying using RetentionX. Thank you for the review!

December 23, 2023

Highly recommended for e-commerce businesses looking to enhance customer relationships and drive long-term success.

Drink Dry
United Arab Emirates
8 months using the app
RetentionX replied March 27, 2024

Thank you for your review! We love watching businesses grow with the help of our platform!

March 4, 2024

Their team is very supportive and the insights are helpful.

Jackson Hole Buffalo Meat
United States
About 1 year using the app
RetentionX replied March 20, 2024

It's great to hear you're enjoying RetentionX! Thank you so much for your review.