Reviews (111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced analytics that improve customer retention and revenue. Key features include customer segmentation, lifetime value analysis, and cohort analysis. It integrates smoothly with Shopify and other platforms, supporting targeted marketing efforts. The interface is user-friendly, and the app is reliable. Customer support is exceptionally responsive, aiding merchants in leveraging the app to discover opportunities and make informed decisions.
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This gives you a lot of data very quickly. I found it really easy to take some of the lists and add to my Audiences in Meta too. Now looking at what I can do next.
Thank you so much for your kind words! Love that you are utilizing our audience creation to push segments over to your Meta account. We appreciate your support and are committed to helping you meet your goals successfully!
Really has helped us unlock our data in a meaningful way! The onboarding and CX teams have been outstanding. Feels like we're ready to level up after sorting through so many apps and reports.
Thank you for your review! We are so happy to hear you're enjoying RetentionX and that onboarding with our success team has exceeded your expectations! We look forward to our continued collaboration together.
RetentionX has allowed us to dig deeper into insights on products and customers. RetentionX is easy to use and has became an essential source of data for our brand. Alexandra from RetentionX has been SO helpful and knowledgeable!
Thank you so much for your kind words! We're thrilled to hear that you've found RetentionX to be so insightful. We're also so happy to know you've been well taken care of by your dedicated account strategist! We look forward to our continued collaboration towards your goals of success.
The only app for Shopify that can help with retention and customer journey.
Thank you so much for your kind words! We are so happy to hear that you would recommend RetentionX. We look forward to our continued partnership with you to help you reach success!
Retention X is one of the best applications we've ever used. Beautiful and super intuitive interface, best features for customer segmentation and retention - continuously improving and adding more... and the cherry on top, incredible customer support. This isn't the first retention app we have used but it's definitely the last one. Thanks team Retention X!
Thank you for your raving review! We're thrilled to hear that your experience using the app has been intuitive and that you see the added value! We appreciate your applause for our customer support as we always stride to be there for our brands every step of the way. We’re excited to continue supporting your brand’s growth!
RetentionX is easy to use, and the team has been very helpful in ensuring we get the most out of it. We’re using it for better audience segmentation, making our campaigns more effective. Highly recommend!
Thank you for your review! It's great to hear RetentionX is helping you optimize your audience segmentation and campaigns. We appreciate the recommendation!
We’ve been using RetentionX for a few months now, and we’re really impressed with the platform. The insights have been invaluable, especially for tracking customer behavior and improving retention strategies. As a fashion brand with quite a few SKUs, we’ve seen promising results from their recently launched Merchandise Optimization tool, which has helped us make data-driven decisions that directly impact our bottom line. Alex and his team have been incredibly helpful, always responsive and ready to support us with any questions or customizations we needed. We’re excited to see how RetentionX continues to evolve and help our business grow!
Thank you for your incredible review! We're thrilled that RetentionX has helped your team make more data-informed decisions that impact your bottom line. We appreciate your trust in our platform and we look forward to supporting your continued success!
Great user friendly platform and super supportive team. Have been able to draw valuable customer insights into our reporting and help build out Klaviyo automations very easily.
Thank you for your kind review! We're thrilled to hear that our platform and team have been helpful to you. It's great to see that you're able to gain valuable insights and build out your Klaviyo automations with ease with the help of RetentionX.
Retention X has been a game-changer for our business! The platform offers incredible insights that will definitely help us improve customer retention and hopefully also boost our revenue. The demos were also super helpful—Nadine went above and beyond, not only explaining the many useful options of the app but also offering great additional advice tailored to our needs. The interface is user-friendly, making it easy to track key metrics and implement data-driven strategies. Highly recommend Retention X to any business looking to take their customer retention to the next level!
Thank you so much for your kind words! We're thrilled to hear that you found our app helpful and that your call with Nadine was engaging and informative. We're here to support your business growth every step of the way.
RententionX is perfect for people like myself who were thrown into the head of e-commerce role with the company I am with. I have been studying SEO strategies for the better part of the year to learn my new role, and RetentionX has helped in so many ways. Very helpful for better understanding of your customer behaviors and predictions. So much data at your finger tips. Very easy to navigate.
Thank you for your thoughtful review! We're thrilled that RetentionX has been a helpful tool in your e-commerce journey. It's fantastic to hear that you're finding it easy to navigate and that it's providing valuable insights into customer behaviors and predictions. We're here to support your continued success!