Reviews (98)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 28, 2024

Brilliant app! Gives us a view of our business in a way no other app provides. The customer segmentation is more advanced than what we get in shopify, and is the driving force behind this app. The AI insights are also really useful and actionable - eg: we increased our free shipping threshold based on this app's recommendation and it's increased our AOV!

No Nasties
India
3 months using the app
RetentionX replied February 29, 2024

Thank you so much for your review! It's great to hear your success in increasing AOV with the help of our Free Shipping Threshold report! We can't wait to see what else you accomplish with RetentionX!

April 17, 2024

Definitely simplifies our reporting by a lot. The graphs and data is clearly explained. Flexible pricing structure so for us it's good value for money.

Solid Stash
Belgium
12 months using the app
RetentionX replied April 24, 2024

Thank you so much for your review! We are glad to hear RetentionX is saving your team time and resources to get actionable insights!

April 24, 2024

Really useful data that was very helpful for understanding growth areas of our business.

Clothes Doctor
United Kingdom
3 months using the app
RetentionX replied June 27, 2024

We're thrilled to hear RetentionX has been helpful for understanding your business's growth areas. Thank you for sharing your experience with us!

March 4, 2024

Their team is very supportive and the insights are helpful.

Jackson Hole Buffalo Meat
United States
About 1 year using the app
RetentionX replied March 20, 2024

It's great to hear you're enjoying RetentionX! Thank you so much for your review.

March 19, 2024

Excellent support

Qallo
Belgium
2 months using the app
RetentionX replied March 20, 2024

We are so glad to hear you're happy with our support. We aim to offer the best support possible!

March 28, 2024

Fully Amazing!

Dossify
Sweden
4 months using the app
RetentionX replied March 29, 2024

We love to see clients loving RetentionX! Thank you for your review.

November 4, 2022

We use this app to track things like AOV, LTV, consumer mix and repeat probability. Highly recommend this app for companies like ours that don't have expensive teck stacks and need great, responsive customer service to help translate what they are looking at.

Lenny and Larrys
United States
Almost 4 years using the app
RetentionX replied November 7, 2022

Thank you so much for your kind words! It's great to hear more about how you work with our so many of our functionalities, we are happy to help!

March 30, 2021

Superb app with excellent features and by far the best value for money when it comes to data analysis.

Vejo
Germany
Over 3 years using the app
Edited August 24, 2023

Diese App besticht nicht nur durch seine intuitive Bedienung und die ausgeklügelten Features, sondern auch durch den außergewöhnlichen Kundenservice. Selten haben wir ein Unternehmen erlebt, das so kundenorientiert agiert. Der Service ist stets freundlich und immer hilfsbereit – selbst bei komplexeren Anfragen.

Besonders hervorheben möchten wir auch, wie offen das Team von RetentionX gegenüber Feedback und neuen Ideen ist. Vorschläge werden nicht nur angehört, sondern auch ernstgenommen und oft in zukünftigen Updates berücksichtigt. Das gibt uns als Nutzer das Gefühl, aktiv am Weiterentwicklungsprozess des Tools beteiligt zu sein.

Alles in allem können wir RetentionX wärmstens empfehlen. Wer nach einem leistungsstarken Tool sucht und Wert auf erstklassigen Service legt, ist hier genau richtig.

ooia ooshi GmbH
Germany
Almost 3 years using the app
RetentionX replied August 23, 2023

Thank you so much for your kind review! It's been a pleasure to work with you and we are excited for the future!

March 9, 2022

I installed the Retention X last month on our webshop. We can draw so many interesting data from the app. It is def a game changer for e-commerce shops. Everybody who has an online shop and growth ambitions should have this!!!!

Supercilium
Netherlands
Almost 3 years using the app
RetentionX replied March 28, 2022

Wow, we appreciate this review so much! Thank you for making us part of your wonderful team!