Reviews (111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced analytics that improve customer retention and revenue. Key features include customer segmentation, lifetime value analysis, and cohort analysis. It integrates smoothly with Shopify and other platforms, supporting targeted marketing efforts. The interface is user-friendly, and the app is reliable. Customer support is exceptionally responsive, aiding merchants in leveraging the app to discover opportunities and make informed decisions.
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We've been using RetentionX for over three years now, and it has consistently among our most valuable tools. Now that we've moved to Shopify, we're thrilled that the app seamlessly integrates with our store and continues to provide the same exceptional insights and functionality we've come to rely on.
RetentionX has revolutionized the way we understand our customers. The ability to drill down into product-level performance has helped us uncover hidden opportunities that were impossible to identify before. With actionable data and automation, we've seen incredible improvements in both retention and overall revenue.
What stands out most is how adaptable the suite is - whether it's tracking behavior, optimizing collections, or increasing LTV, RetentionX truly works in every aspect of our business. The support team has also been phenomenal, guiding us through the transition to Shopify and making sure we're getting the most out of every feature.
We couldn't imagine running NICKIS.COM without it. Highly recommended!
Thank you for your glowing review! We're ecstatic to hear that RetentionX has been a consistent and valuable tool for NICKIS to provide a better way of understanding your customer base. We're committed to helping you grow and look forward to supporting you every step of the way!
Great app and amazing support. Allie has been the best :) Data is accurate and integrations are easy. Thanks!
We're thrilled to hear you've found RetentionX to be insightful and easy to use! We appreciate you taking the time to recognize our strategist team as well! Thank you for sharing your experience with us!
It's a really useful app - love the segmentation it allows and particularly love the insights it provides that help us focus on what to do first to build revenue!
Thank you for your thoughtful review! It's great to hear you're enjoying the segmentation builder and utilizing our Insights as well. We appreciate your support!
THE best CDP for Shopify EVER!
RetentionX offers everything on the customer that Shopify doesn't.
It's like having your own team of Customer data analysts all in one app.
Everything is so easy to read and and actionable! RetentionX make is so easy to find quick wins.
If you're unsure of anything they are also brilliant jumping on a call and helping out. I've now been using this for 2 clients and the results are amazing.
Thank you for your review! We're thrilled to hear that RetentionX has been a game-changer for you and your clients. Your kind words about our features and support mean a lot to us. If you ever need further assistance, we're here to help!
Great, user-friendly platform. The team has been incredibly supportive, ensuring we know how to maximize its potential. Our Meta agency is using it to enhance audience targeting, and it's been a game-changer for segmenting our Klaviyo campaigns. The insights feature is especially valuable, offering great ideas to unlock additional revenue for the brand. Highly recommend!
Thank you for your amazing review! We're thrilled to hear that RetentionX has been a game-changer for your targeting and campaign segmentation. It’s great to know our team has been supportive in helping you maximize its potential. We’re excited to continue supporting your brand’s growth!
Great tool for reporting and gaining more insight into customer behavior, LTV, and follow up purchases.
We also like the audience integration with Meta and Google. Really affordable as well!
Thank you for your review! We are so happy to hear you're enjoying our reporting feature along with the LTV and follow-up purchases insights! We look forward to continuing to support your success here at RetentionX.
Great Product :)
Thank you for your review! We are so happy to hear you're enjoying RetentionX and that you've found our platform to be helpful. We look forward to continuing our support for you!
RetentionX has such great insights for our brand that Shopify simply cannot provide; or buries. Understanding the customer journey is essential to profitably scaling a business, as is improving customer retention! Highly recommend going for the merchandising upgrade- it's a game-changer for us!
What are you waiting for??
We're so glad RetentionX is providing the deep insights your brand needs to scale and improve retention. We appreciate your recommendation and support!
Amazing service, information and help
Thank you for your review! We are so happy to hear you're enjoying RetentionX and that you've found our platform to be helpful. We look forward to continuing our support for you!
A great product that gives you a lot of very useful insight to your store, that you can transform into $.
Great Product, Great Service & Great People!
Thank you for your feedback! It's great to hear you’re enjoying the product and service – we appreciate your support!