Retention X , 71 reviews

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 21, 2022

The app is very useful for the LTV, cohort, repeat purchase analysis. The team, in particular Valentina, has been very patient and helpful. She supported us, customised the tool and reports to meet our needs. Very recommended.

WUKA
United Kingdom
5 months using the app
RetentionX replied November 23, 2022

Wow, thank you so much! It's has been a great pleasure working with you all this time, we are delighted to be part of the WUKA team :)

March 7, 2022

RetentionX has a wealth of data analysis which is easy to understand, use and apply to a variety of business needs. Being able to segment customers in so many different ways and then perform various analysis on those groups as well as compare different segments against one another is so helpful and RetentionX does it in such a simple way. Their customer support/service is amazing too - we always receive prompt responses and help. I highly recommend RetentionX to all marketers!

Honey Birdette AU
Australia
5 months using the app
RetentionX replied March 8, 2022

Thank you so much for this awesome review! We love our segment builder, and it's amazing that you are getting so much value from it! Looking forward to working together to keep getting these amazing results.

January 26, 2021

Amazing app to drive measurable business impact! The tool provides us with loads of actionable insights - we started lean, then upgraded twice in the first four weeks.

ARCHIVIST
Germany
5 months using the app
July 15, 2022

Das beste Analytics-Tool am Markt für datengetriebene StartUps. Wir arbeiten mit einem Subscription-Modell und der CLV ist für uns essentiell wichtig. Die smarten Forecasts machen uns die Steuerung CLV vs. CACs viel einfacher. Auf dem Dashboard haben wir die Unit Economics auf Tagesbasis im Griff. Mega!

Supernaturals
Germany
4 months using the app
RetentionX replied July 19, 2022

Thank you so much for your very nice words! We are glad to hear that you are enjoying RetentionX and that this is driving growth for the business! It's a pleasure to support you along the way :)

November 15, 2022

This app allows us to pull LTV for various customer groups, and we love that it integrates with our ESP and marketing stacks! It's an incredibly powerful tool, and the RetentionX team is incredibly helpful and responsive. A great add to our Shopify store!

KORA Organics
United States
3 months using the app
RetentionX replied November 16, 2022

Thank you for your kind review! We're happy to hear that you're making the most out of RetentionX, it's our pleasure to support you along the way!

July 17, 2022

Amazing app - definitely the best retention platform I have worked with. There are so many insights into your customer database, product performance and RFM groups, that can help your business make informed decisions. The app is easy to use and graphs are easy to understand. The support is also outstanding, their team has been helping us find all sorts of information about our customers and develop innovative solutions if we're looking for some particular insights. Would highly recommend it.

Temple of the Sun Jewellery
Australia
3 months using the app
RetentionX replied July 19, 2022

Wow, we really appreciate your wonderful review! It's great to see how a great brand like yours can lean on RetentionX to understand your customers better. We're happy to be working closely together with your team!

October 19, 2022

Super analytics platform for customer data & customer segments.
We're using retentionX to better understand where our customers are, how they behave and how we can better contact/ convince them to convert with the right content on the right touchpoint.
Very useful insights!

DE PURELEI
Germany
3 months using the app
RetentionX replied October 19, 2022

Thank you very much for sharing your experience! It is wonderful to be part of your strategies and work with you to create the best experiences for your clients.

October 24, 2022

RetentionX has been a wonderful addition to our marketing strategy. We've been able to narrow down our segments and their purchasing habits. In the first few months, we have already started to see an increase in click-through rates. Alexandra, our RetentionX representative, has been patience and very helpful in the implementation process. Highly recommend!

Navy Hair Care
United States
3 months using the app
RetentionX replied October 28, 2022

Wow, thank you for the kind review! It makes our day to hear that you are seeing first-hand the results of working with RetentionX, and you are enjoying working with us! We are happy to be working with the Navy Hair Care team :)

December 21, 2022

This app is great. The service team is also great. We had about three onboarding meetings and they were very accommodating and quite knowledgeable; both about the product and about how it works to help our company. Great experience all around thus far.

Tiber River
Canada
3 months using the app
RetentionX replied February 9, 2023

Thank you for the glowing review! It's lovely to hear that you're enjoying working with our team during the onboarding - it's essential to set the basis for a great collaboration!

October 21, 2022

RetentionX helps us make the right marketing decisions based on data that is clear, understandable and well presented. This saves us time because otherwise we would have to look at many data points. Optimally structured and clearly understandable.

worknotes
Germany
3 months using the app
RetentionX replied October 25, 2022

Thank you for your lovely words! Providing insights in an easy and optimized way is one of our goals, so it makes our day to hear that. It's a pleasure to work with your team!