Retention X

Retention X

Pricing
Free to install. Free trial available.
Rating
5.0 (111)
Developer
RetentionX

Maximize Profit Per Customer: Increase Customer Lifetime Value (LTV) & Retention with Automations.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising. more
  • Identify which products, segments & channels drive Customer Lifetime Value (LTV)
  • Find out who is predicted to churn when and determine what will make them stay
  • Win back lost customer cohorts & boost retention through customer segmentation
  • Acquire better customers and drive loyalty with quality audience segments
  • Automate your merchandising to get more sales from the same traffic

Languages

English

Works with

  • Klaviyo
  • Google Ads
  • Recharge
  • Attentive
  • Meta
  • TikTok

Pricing

CORE

Free to install

Free for ever for up to 250 active customers. Upgrade as you grow – $0.01 per active customer.

  • Customer Lifetime Value / LTV
  • Customer segmentation
  • Cohort analysis
  • Integrations and automations
  • Merchandise Optimization
  • 30-day free trial

Optional ADD-ONS

$49 / month

Optional add-ons starting at $49 make RetentionX even more powerful.

  • - Segmentation Plus
  • - Forecast Plus
  • - Multi-Store Plus
  • - Import Plus
  • - Coaching Plus
  • - Merchandise Plus

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (111)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced analytics that improve customer retention and revenue. Key features include customer segmentation, lifetime value analysis, and cohort analysis. It integrates smoothly with Shopify and other platforms, supporting targeted marketing efforts. The interface is user-friendly, and the app is reliable. Customer support is exceptionally responsive, aiding merchants in leveraging the app to discover opportunities and make informed decisions.

June 12, 2025

RetentionX has proved to be a great tool in providing valuable insights about our own customers that otherwise would be hard for us to understand. The data and insights available have enabled us to take one step further in media activation and I think that the RetentionX team did a great job in putting themselves in the shoes of businesses like ours. You can tell by the relevance of the data provided and when thinking about what questions they help us answer.

Besides providing lots of relevant and sophisticated visualizations, we really appreciate that RetentionX has a great resource library and guides to help reading the insights and navigate across the multiple reports. Customer support is also great, always happy to help and super clear in their communication.

Anonymous Copenhagen Official Online Store
Denmark
About 1 year using the app
June 5, 2025

RetentionX has transformed how we understand and engage with our customers. The platform’s intuitive dashboards and advanced segmentation tools have provided us with actionable insights that were previously hard to uncover for a small team. The integration with our marketing stack, including Klaviyo, has streamlined our campaigns and improved targeting efficiency.

The James Brand
United States
Over 1 year using the app
RetentionX replied June 6, 2025

Thank you for your wonderful review! It's so rewarding to hear that RetentionX has transformed your understanding of how to engage with your customers, and has improved your targeting within Klaviyo! We are committed to supporting you through your journey and look forward to the continued collaboration!

June 5, 2025

We have been very happy with the insights we've gained from Retention X, and have put them to use in our business strategies. It has offered more than it initially promised, and the support team has been prompt, super knowledgeable, and great at giving advice or tutorials. Highly recommend this tool!

ace&jig
United States
Over 1 year using the app
RetentionX replied June 7, 2025

Thank you so much for your kind words! We're thrilled to hear that RetentionX exceeds your expectations and then some! We couldn't be more excited to continue to work with you and your team to help you reach your goals. We look forward to our continued collaboration!

Support

App support provided by RetentionX.

Or visit their support portal

Developer

RetentionX

RetentionX Inc., 4934 Zuma Ct, Dallas, TX, 75206, US

Launched

December 11, 2020

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