Retention X

Retention X

Pricing
Free to install. Free trial available.
Rating
5.0 (106)
Developer
RetentionX

Maximize Profit Per Customer: Increase Customer Lifetime Value (LTV) & Retention with Automations.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort ... more
  • Identify which products, segments & channels drive Customer Lifetime Value (LTV)
  • Find out who is predicted to churn when and determine what will make them stay
  • Win back lost customer cohorts & boost retention through customer segmentation
  • Acquire better customers and drive loyalty with quality audience segments
  • Automate your merchandising to get more sales from the same traffic

Languages

English

Works with

  • Klaviyo
  • Google Ads
  • Recharge
  • Attentive
  • Meta
  • TikTok

Pricing

CORE

Free to install

Free for ever for up to 250 active customers. Upgrade as you grow – $0.01 per active customer.

  • Customer Lifetime Value / LTV
  • Customer segmentation
  • Cohort analysis
  • Integrations and automations
  • Merchandise Optimization
  • 30-day free trial

Optional ADD-ONS

$49 / month

Optional add-ons starting at $49 make RetentionX even more powerful.

  • - Segmentation Plus
  • - Forecast Plus
  • - Multi-Store Plus
  • - Import Plus
  • - Coaching Plus
  • - Merchandise Plus

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (106)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced analytics that improve customer retention and revenue growth. They value features like customer segmentation, LTV tracking, and cohort analysis for making informed decisions. Its Merchandise Optimization tool and integrations with platforms like Shopify, Meta, and Klaviyo streamline operations. The user-friendly interface and responsive support team, offering personalized onboarding and strategic advice, enhance its effectiveness.

March 27, 2025

Retention X is pivotal in helping make day-to-day decisions. The ability to understand the average time between purchases. Seeing LTV through different lenses has helped to make crucial decisions around advertising. There are also a ton of resources around each set of data to ensure you understand what you're looking at.

Boarderie
United States
About 2 years using the app
RetentionX replied March 28, 2025

Thank you for your wonderful review! It's great to hear you’re enjoying the platform to better assist in your day-to-day decisions with extensive customer data available to ...

March 19, 2025

Absolutely love this app. It gives me great insights at the touch of a button that help me identify opportunities and analyse so many aspects including how other apps are working inc loyalty, upsells etc as well as helps inform product design decisions. We are also using the merchandising function which is good on the whole and certainly better than others we investigated but does still chuck out ...

Savile Row Company
United Kingdom
4 months using the app
RetentionX replied March 20, 2025

Thank you so much for your kind words! We're thrilled to hear that you found our app helpful in so many sectors of the business. It's wonderful to hear that our customer ...

March 28, 2025

We love using Retention X to achieve a more detailed metrics analysis. Alexandra has always been really helpful during our time with Retention X, even more during crunch times!

Good Protein
Canada
Over 1 year using the app
RetentionX replied March 31, 2025

We're thrilled to hear you've found RetentionX to be an insightful tool to better understand your customer data! We appreciate you taking the time to recognize our strategist ...

Support

App support provided by RetentionX.

Or visit their support portal

Developer

RetentionX

RetentionX Inc., 4934 Zuma Ct, Dallas, TX, 75206, US

Launched

December 11, 2020

More apps like this

4.7 out of 5 stars 51 total reviews Free plan available
Multipixel ads event tracking for shop catalog, UGC and feed
Built for Shopify
5.0 out of 5 stars 281 total reviews Free plan available
Track Server-side multiple Facebook pixel & Tiktok pixel
Built for Shopify
5.0 out of 5 stars 80 total reviews Free plan available
Manage Facebook CAPI, TikTok Pixel & Retargeting Ads Analytics
Built for Shopify

Want to add an app?

Try Shopify free for 3 days