Retention X

Retention X

Pricing
Free to install. Free trial available.
Highlights
Popular with businesses in United States
Rating
5.0 (93)
Developer
RetentionX

Maximize Profit Per Customer: Increase Customer Lifetime Value (LTV) & Retention with Automations.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising. more
  • Identify which products, segments & channels drive Customer Lifetime Value (LTV)
  • Find out who is predicted to churn when and determine what will make them stay
  • Win back lost customer cohorts & boost retention through customer segmentation
  • Acquire better customers and drive loyalty with quality audience segments
  • Automate your merchandising to get more sales from the same traffic
Highlights
Popular with businesses in United States

Languages

English

Works with

  • Klaviyo
  • Google Ads
  • Recharge
  • Attentive
  • Meta
  • TikTok

Pricing

CORE

Free to install

Free for ever for up to 250 active customers. Upgrade as you grow – $0.01 per active customer.

  • Customer Lifetime Value / LTV
  • Customer segmentation
  • Cohort analysis
  • Integrations and automations
  • Merchandise Optimization
  • 30-day free trial

Optional ADD-ONS

$49 / month

Optional add-ons starting at $49 make RetentionX even more powerful.

  • - Segmentation Plus
  • - Forecast Plus
  • - Multi-Store Plus
  • - Import Plus
  • - Coaching Plus
  • - Merchandise Plus

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (93)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 6, 2025

Retention X is one of the best tools we have available. It has helped us to understand different segments and behaviours. The team are also so insightful and true experts on what the platform has to offer.

KOALA ECO
Australia
Almost 2 years using the app
RetentionX replied January 8, 2025

Thank you for your wonderful review! It's great to hear you’re enjoying the platform to help you better understand segments and how they each behave. We're also happy to hear you feel supported by our team! We are committed to supporting you through your journey and look forward to the continued collaboration.

January 7, 2025

This gives you a lot of data very quickly. I found it really easy to take some of the lists and add to my Audiences in Meta too. Now looking at what I can do next.

Gorgeous Alpacas
United Kingdom
4 months using the app
RetentionX replied January 8, 2025

Thank you so much for your kind words! Love that you are utilizing our audience creation to push segments over to your Meta account. We appreciate your support and are committed to helping you meet your goals successfully!

January 8, 2025

RetentionX has allowed us to dig deeper into insights on products and customers. RetentionX is easy to use and has became an essential source of data for our brand. Alexandra from RetentionX has been SO helpful and knowledgeable!

Plank+Beam
United States
10 months using the app
RetentionX replied January 9, 2025

Thank you so much for your kind words! We're thrilled to hear that you've found RetentionX to be so insightful. We're also so happy to know you've been well taken care of by your dedicated account strategist! We look forward to our continued collaboration towards your goals of success.

October 21, 2024

Retention X is one of the best applications we've ever used. Beautiful and super intuitive interface, best features for customer segmentation and retention - continuously improving and adding more... and the cherry on top, incredible customer support. This isn't the first retention app we have used but it's definitely the last one. Thanks team Retention X!

IntoConcrete
United States
About 2 years using the app
RetentionX replied October 23, 2024

Thank you for your raving review! We're thrilled to hear that your experience using the app has been intuitive and that you see the added value! We appreciate your applause for our customer support as we always stride to be there for our brands every step of the way. We’re excited to continue supporting your brand’s growth!

November 18, 2024

We've been using RetentionX for over three years now, and it has consistently among our most valuable tools. Now that we've moved to Shopify, we're thrilled that the app seamlessly integrates with our store and continues to provide the same exceptional insights and functionality we've come to rely on.

RetentionX has revolutionized the way we understand our customers. The ability to drill down into product-level performance has helped us uncover hidden opportunities that were impossible to identify before. With actionable data and automation, we've seen incredible improvements in both retention and overall revenue.

What stands out most is how adaptable the suite is - whether it's tracking behavior, optimizing collections, or increasing LTV, RetentionX truly works in every aspect of our business. The support team has also been phenomenal, guiding us through the transition to Shopify and making sure we're getting the most out of every feature.

We couldn't imagine running NICKIS.COM without it. Highly recommended!

NICKIS
Germany
11 days using the app
RetentionX replied November 19, 2024

Thank you for your glowing review! We're ecstatic to hear that RetentionX has been a consistent and valuable tool for NICKIS to provide a better way of understanding your customer base. We're committed to helping you grow and look forward to supporting you every step of the way!

Support

App support provided by RetentionX.

Or visit their support portal

Developer

RetentionX

RetentionX Inc., 4934 Zuma Ct, Dallas, TX, 75206, US

Launched

December 11, 2020

More apps like this

4.7 out of 5 stars 172 total reviews Free plan available
Multipixel ads event tracking for catalog, shop & feed sales
Built for Shopify
4.7 out of 5 stars 231 total reviews Free plan available
Install and manage Meta & TikTok pixels for better ad tracking
5.0 out of 5 stars 725 total reviews Free plan available
Track Facebook Pixel, TikTok Pixel, X, Pinterest & Snapchat
Built for Shopify

Want to add an app?

Try Shopify free for 3 days