Retention X

Retention X

Free plan available. 30-day free trial.
Rating (5.0)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

December 11, 2020

Languages

English

Works with

Klaviyo, Google Ads, Recharge, Attentive, Meta, TikTok

Turn your data into actionable insights - your roadmap to higher retention and lifetime value (LTV)

Leverage powerful analytical tools like Customer Lifetime Value (LTV), Cohort Analysis, and Customer Segmentation to dive deep into your data. Turn complex information into actionable insights, and use these to generate synced audiences on platforms such as TikTok, Pinterest, Klaviyo, and Meta. Retention X is not just a tool - it's your guide to understanding your next steps and their direct impact on revenue.

Leverage powerful analytical tools like Customer Lifetime Value (LTV), Cohort Analysis, and Customer Segmentation to dive deep into your data. Turn complex information into actionable insights, and use these to generate synced audiences on platforms such as TikTok, Pinterest, Klaviyo, and Meta. Retention X is not just a tool - it's your guide to understanding your next steps and their direct impact on revenue. more
  • Identify which products, segments & channels drive Customer Lifetime Value (LTV)
  • Find out who is predicted to churn when and determine what will make them stay
  • Integrate Retention X into the stack of tools you already rely on
  • Win back lost customer cohorts. Create retention strategies with ideal offers
  • Acquire better customers and drive loyalty with quality audiences

Pricing

30-day free trial

FREE

Free to install

Free for ever for up to 250 active customers.

  • Customer Lifetime Value / LTV
  • Cohort analysis
  • Customer segmentation
  • All integrations and automations
  • Email support & knowledge base
  • + more

CORE

$10/month

251-1,000 active customers. Upgrade as you grow – $0.01 per active customer.

  • All Retention X FREE features
  • No contracts or lock ins
  • Dedicated account manager
  • Connect multiple stores

FREE

Free to install

Free for ever for up to 250 active customers.

  • Customer Lifetime Value / LTV
  • Cohort analysis
  • Customer segmentation
  • All integrations and automations
  • Email support & knowledge base
  • + more

CORE

$10/month

251-1,000 active customers. Upgrade as you grow – $0.01 per active customer.

  • All Retention X FREE features
  • No contracts or lock ins
  • Dedicated account manager
  • Connect multiple stores

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

66 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 28, 2024

The insights and forecast data has been immensely valuable. Not to mention an email reminder that simply tells you who and when to target for additional sales! Nadine has been extremely helpful and I'm using this app on about 20 stores now.

LOMA RETAIL
United States
Almost 3 years using the app
RetentionX replied March 29, 2024

RX Insights are the best for easily identifying easy wins! So glad you're taking advantage of this feature we offer. Thanks so much for your kind review.

March 28, 2024

We have our RetentionX dashboard open every single day. It's a beautiful UX, and super easy to set up and customize. The team is super helpful whenever we have a question. Couldn't recommend enough!

FOR OTHERS
United States
12 months using the app
RetentionX replied March 29, 2024

It's great to hear you're fully utilizing RetentionX and have been incorporating it into your day to day! It's been great working with you!

March 4, 2024

Their team is very supportive and the insights are helpful.

Jackson Hole Buffalo Meat
United States
About 1 year using the app
RetentionX replied March 20, 2024

It's great to hear you're enjoying RetentionX! Thank you so much for your review.

March 28, 2024

Really great app! It has a lot of useful functions and really helpful insights. The instruction videos are also fantastic to help the user understand how to combine reports to unlock deeper knowledge about consumer behavior and opportunities for growth. It was easy to install. We've tried some different CLV related apps in the past and this one works the best. Especially for a small business, the pricing for this app is really fair, so we definitely recommend this app! The customer service is also friendly and super fast.

The only thing we're missing (and for which we removed a star) that we've seen in other apps, is better historical data. It takes a while to build up useful data, especially when creating segments, and that is something we haven't found a good work-around for yet. Hoping that functionality will be improved as RetentionX continues to grow - but even without it, really happy we found this app!

LXMI
United States
5 months using the app
RetentionX replied April 9, 2024

Thank you for your thoughtful review! While you can view and analyze historical data throughout the platform, we currently do not offer retroactive LTV trends for segments, as we do not recreate the history of customer segment affiliations. Other tools may show historical LTV based on today's segment affiliation, which we believe would be incorrect since other customers were part of the segment in the past. We appreciate your feedback and we'll be sure to consider it for future updates.

March 28, 2024

Fully Amazing!

Dossify
Sweden
4 months using the app
RetentionX replied March 29, 2024

We love to see clients loving RetentionX! Thank you for your review.

About this app

Launched

December 11, 2020

Languages

English

Works with

Klaviyo, Google Ads, Recharge, Attentive, Meta, TikTok

Built by RetentionX

About RetentionX

5.0 average rating

3 years building apps for the Shopify App Store

RetentionX Inc., 4934 Zuma Ct, Dallas, TX, 75206, US

Support

Send a message

success@retentionx.com

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