Retention X

Retention X

Pricing
Free to install. Free trial available.
Rating
5.0 (125)
Developer
RetentionX

Maximize Profit Per Customer: Increase Customer Lifetime Value (LTV) & Retention with Automations.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising. more
  • Identify which products, segments & channels drive Customer Lifetime Value (LTV)
  • Find out who is predicted to churn when and determine what will make them stay
  • Win back lost customer cohorts & boost retention through customer segmentation
  • Acquire better customers and drive loyalty with quality audience segments
  • Automate your merchandising to get more sales from the same traffic

Languages

English

Works with

  • Klaviyo
  • Google Ads
  • Recharge
  • Attentive
  • Meta
  • TikTok

Pricing

CORE

Free to install

Free for ever for up to 250 active customers. Upgrade as you grow – $0.01 per active customer.

  • Customer Lifetime Value / LTV
  • Customer segmentation
  • Cohort analysis
  • Integrations and automations
  • Merchandise Optimization
  • 30-day free trial

Optional ADD-ONS

$49 / month

Optional add-ons starting at $49 make RetentionX even more powerful.

  • - Segmentation Plus
  • - Forecast Plus
  • - Multi-Store Plus
  • - Import Plus
  • - Coaching Plus
  • - Merchandise Plus

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (125)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive insights into customer data, aiding in retention strategies and business decisions. It features intuitive dashboards, advanced segmentation tools, and efficient integration with marketing platforms like Klaviyo. The responsive customer support provides valuable onboarding and strategic advice. Merchants also appreciate the affordable monthly coaching services that significantly impact business operations, praising the app's speed, reliability, and actionable insights.

October 24, 2025

Really great and insightful platform. We have been using it a couple of years now to inform decisions and help us build out our strategy.

Nadine is always super helpful too for any queries.

DrinkWell
United Kingdom
Over 1 year using the app
RetentionX replied October 24, 2025

We're so happy that RetentionX has been a part of your journey for the last few years! It's amazing to hear how instrumental the platform has been to build your strategies. Thank you for recognizing our success team and we look forward to our continued partnership to success!

September 9, 2025

RetentionX has become a key partner for us; allowing the team to have a deeper understanding of our customers and how they shop, as well as providing access to meaningful product performance insights.

The RetentionX platform is extremely user friendly, enabling the team to access complex data & insights quickly and easily. The dashboards provided are intuitive, and the segmentation options are highly adaptable to business needs.

We have developed a strong working relationship with the RetentionX team and find them professional, knowledgeable and proactive in approach. Nadine is always on hand to support and to provide guidance/ recommendations to get the most out of the platform.

Combining the data and insights available within the RetentionX platform with the support and knowledge from the RetentionX team has enabled us to make business decisions to drive growth.

REFY
United Kingdom
Almost 2 years using the app
RetentionX replied September 10, 2025

Thank you for your raving review! We're thrilled to hear that your experience using the app has allowed to you uncover actionable and meaningful data on your customers. We appreciate your appreciation for our customer support team as we always stride to be there for our brands every step of the way. We’re excited to continue supporting your growth going forward!

September 11, 2025

The platform is great, offering a level of analysis and a way to slice up retention that we couldn't find anywhere else. But even more important, the service is outstanding, anytime we need anything they're available to walk us through it (Allie is a rockstar).

Aura House
United States
Over 1 year using the app
RetentionX replied September 12, 2025

We're so happy to hear you've enjoyed utilizing RetentionX to uncover impactful retention strategies for your customers! Thank you for recognizing our customer success team as well! We appreciate you sharing your experience with us and we look forward to supporting you going forward.

Support

App support provided by RetentionX.

Or visit their support portal

Developer

RetentionX

RetentionX Inc., 4934 Zuma Ct, Dallas, TX, 75206, US

Launched

December 11, 2020

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