Retention X

Retention X

Pricing
Free to install. Free trial available.
Highlights
Popular with businesses in United States
Rating
5.0 (87)
Developer
RetentionX

Maximize Profit Per Customer: Increase Customer Lifetime Value (LTV) & Retention with Automations.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising. more
  • Identify which products, segments & channels drive Customer Lifetime Value (LTV)
  • Find out who is predicted to churn when and determine what will make them stay
  • Win back lost customer cohorts & boost retention through customer segmentation
  • Acquire better customers and drive loyalty with quality audience segments
  • Automate your merchandising to get more sales from the same traffic
Highlights
Popular with businesses in United States

Languages

English

Works with

Klaviyo, Google Ads, Recharge, Attentive, Meta, TikTok

Categories

Customer behavior

Real-time tracking, Activity tracking, Segmentation, Lifetime value (LTV), Loyalty analysis, Cohort analysis

Marketing and sales

AI insights, Marketing attribution, ROAS, Profit insights, Purchase tracking, UTM tracking

Visuals and reports

Analytics dashboard, Custom dashboard, Multi-store reports, Benchmarking, Custom reports, Data export, Historical analysis, Forecasting, Report scheduling, Notifications, GDPR compliance

Targeting

Audience segments, Lookalike audiences, Custom audiences, Demographic, Device, Event-based, Location-based, Behavior, Time-based, AI targeting, Retargeting

Campaign management

Bid optimization

Performance analytics

Performance tracking, Ad spend, Engagement metrics, ROI analysis, Click-through rates, Conversion tracking, Cost per acquisition, Dashboards, Demographic analysis, Impression counts, UTM attribution, Traffic source

Pricing

CORE

Free to install

Free for ever for up to 250 active customers. Upgrade as you grow – $0.01 per active customer.

  • Customer Lifetime Value / LTV
  • Customer segmentation
  • Cohort analysis
  • Integrations and automations
  • Merchandise Optimization
  • 30-day free trial

Optional ADD-ONS

$49 / month

Optional add-ons starting at $49 make RetentionX even more powerful.

  • - Segmentation Plus
  • - Forecast Plus
  • - Multi-Store Plus
  • - Import Plus
  • - Coaching Plus
  • - Merchandise Plus

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (87)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 21, 2024

Retention X is one of the best applications we've ever used. Beautiful and super intuitive interface, best features for customer segmentation and retention - continuously improving and adding more... and the cherry on top, incredible customer support. This isn't the first retention app we have used but it's definitely the last one. Thanks team Retention X!

IntoConcrete
United States
About 2 years using the app
RetentionX replied October 23, 2024

Thank you for your raving review! We're thrilled to hear that your experience using the app has been intuitive and that you see the added value! We appreciate your applause for our customer support as we always stride to be there for our brands every step of the way. We’re excited to continue supporting your brand’s growth!

September 24, 2024

RetentionX is easy to use, and the team has been very helpful in ensuring we get the most out of it. We’re using it for better audience segmentation, making our campaigns more effective. Highly recommend!

OGÉR
Netherlands
Over 1 year using the app
RetentionX replied October 1, 2024

Thank you for your review! It's great to hear RetentionX is helping you optimize your audience segmentation and campaigns. We appreciate the recommendation!

October 4, 2024

We’ve been using RetentionX for a few months now, and we’re really impressed with the platform. The insights have been invaluable, especially for tracking customer behavior and improving retention strategies. As a fashion brand with quite a few SKUs, we’ve seen promising results from their recently launched Merchandise Optimization tool, which has helped us make data-driven decisions that directly impact our bottom line. Alex and his team have been incredibly helpful, always responsive and ready to support us with any questions or customizations we needed. We’re excited to see how RetentionX continues to evolve and help our business grow!

Nouka
Netherlands
5 months using the app
RetentionX replied October 7, 2024

Thank you for your incredible review! We're thrilled that RetentionX has helped your team make more data-informed decisions that impact your bottom line. We appreciate your trust in our platform and we look forward to supporting your continued success!

October 11, 2024

Retention X has been a game-changer for our business! The platform offers incredible insights that will definitely help us improve customer retention and hopefully also boost our revenue. The demos were also super helpful—Nadine went above and beyond, not only explaining the many useful options of the app but also offering great additional advice tailored to our needs. The interface is user-friendly, making it easy to track key metrics and implement data-driven strategies. Highly recommend Retention X to any business looking to take their customer retention to the next level!

Sneakerhype
Netherlands
About 2 months using the app
RetentionX replied October 14, 2024

Thank you so much for your kind words! We're thrilled to hear that you found our app helpful and that your call with Nadine was engaging and informative. We're here to support your business growth every step of the way.

September 19, 2024

RententionX is perfect for people like myself who were thrown into the head of e-commerce role with the company I am with. I have been studying SEO strategies for the better part of the year to learn my new role, and RetentionX has helped in so many ways. Very helpful for better understanding of your customer behaviors and predictions. So much data at your finger tips. Very easy to navigate.

Bravado Spice
United States
6 months using the app
RetentionX replied September 24, 2024

Thank you for your thoughtful review! We're thrilled that RetentionX has been a helpful tool in your e-commerce journey. It's fantastic to hear that you're finding it easy to navigate and that it's providing valuable insights into customer behaviors and predictions. We're here to support your continued success!

Support

RetentionX can answer any questions you have about Retention X.

Developer

RetentionX

RetentionX Inc., 4934 Zuma Ct, Dallas, TX, 75206, US

Launched

December 11, 2020

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