Reviews (117)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer experience enhancement. They praise its user-friendly interface, comprehensive features like a retention engine and analytics, and customizable subscription options. The support team is noted for its responsiveness and helpful onboarding. Continuous app improvements and proactive strategic advice are also valued, making it ideal for scaling businesses looking to boost customer retention and increase order values.

December 12, 2024

We've really enjoyed our onboarding with Stay AI. We were previously based on Wordpress and migrated to Shopify to help build and scale our ecommerce business. With that being said, subscriptions is a crucial tool for us to use and we were referred to Stay from our Shopify Developers. From A to Z, we were fully supported during the migration process and our migration rate of old subscribers was close to 100%. We're excited to see how this software can help unlock our growth potential and we feel like we are in the right hands!

ViCAFE Online Shop
Switzerland
About 1 month using the app
November 22, 2024

We have been using Stay Ai for a while now and are overall super happy with the platform! The best part of Stay Ai in my opinion is the customer service / success team! They go above and beyond 24/7 to ensure everything is running smoothly for our business! Shout out Sophie!

VitaHustle
United States
10 months using the app
November 20, 2024

Extremely effective subscription management tool with an engaged and responsive Product team. Not only is the software user friendly and intuitive, both internally and externally, more importantly the team is focused on continuous improvement and feature expansion. Highly recommend.

Freestyle
United States
9 months using the app
November 22, 2024

Love this app and the people behind it! Support is white glove will walk you though the entire setup process from start to launch, the features are exactly what you want a subscription app to do. Sophie is the best client advocate she is very knowledgeable and great to work with!

Gold Naturals - Full Spectrum CBD Gummies, Oils, Capsules | Award-Winning CBD for Sleep, Stress, Muscle & Joint Relief
United States
About 2 months using the app
November 5, 2024

What sets StayAI apart are all the tools that make the Subscription experience so positive for a consumer. We are also so impressed with the regular check ins we have with the Stay AI team. They are always there to hold our hand when we have questions. Really glad we made the switch!

KOALA ECO
Australia
About 1 year using the app
October 15, 2024

We launched our first subscription product recently and Stay has been incredible. They helped us understand everything from how to position our subscription to how to set everything up.

Love the automated tools and easy to use platform. Grateful for our partnership with Stay AI

Vayose
United States
3 months using the app
September 6, 2024

The onboarding process is customized for you, and I have been enjoying the polished subscription portal as well as the great customer service from Stay AI. After a deep dive into the tools being offered, I can see why it will reduce my churn rate. If the core of your business is subscription-based, Stay AI can definitely be the core backend for your business.

MycoMood
United States
About 1 month using the app
August 8, 2024

First, the Stay team is amazing. They did the impossible while transitioning from another platform that was slow to respond to requests for our data. Second, the tools and integrations are great and we're already seeing it pay dividends to reduce churn and improve AOV.

UMZU
United States
2 months using the app
January 14, 2025

Customer service is very responsive and it's easy for my customers to make changes to their subscriptions without reaching out to customer service.

Cerus Performance
United States
Over 1 year using the app
October 25, 2024

we love stay.ai! the reporting is far easier to export and understand than any other subscription app we've ever used, and the functionalities around the retention engine, GWPs, and more make using stay a full no brainer. a must for growing consumer brands!!

alice mushrooms
United States
3 months using the app