Reviews (117)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer experience enhancement. They praise its user-friendly interface, comprehensive features like a retention engine and analytics, and customizable subscription options. The support team is noted for its responsiveness and helpful onboarding. Continuous app improvements and proactive strategic advice are also valued, making it ideal for scaling businesses looking to boost customer retention and increase order values.

November 12, 2024

Could not be happier with the switch from recharge to Stay. Very smooth transition and white glove service that they handle from start to finish. A lot more functionality out of the box which is critical for us to scale faster.

Sleepwhale
United States
About 1 month using the app
November 5, 2024

Great service! Very easy to use but yet very effective. Most importantly, our account rep is extremely knowledgable and acts very quickly on any follow-ups or concerns. 5 star rating for sure for both the software and account support. Would use again.

Metabolic
United States
10 months using the app
November 7, 2024

Amazing support with fast communication. The team is super responsive to help overcome any barriers or hurdles that pop up. Love the features and ability to customize. Would highly recommend Stay over other subscription platforms.

Winged Wellness
United States
5 months using the app
January 29, 2025

Excellent customer service, always willing to help.

Stampede Network
United States
About 1 year using the app
September 9, 2024

We moved over to stay.ai recently it was such a smooth transition and we are loving the platform already! Excited to focus on our goals and use the features!

American Dream Nut Butter
United States
About 2 months using the app
January 22, 2025

This migration was successful, too early to speak to the app/product itself, but my request to leave a review came way before I could experience and speak to the product itself

Peak State Coffee
United States
About 1 month using the app
December 5, 2024

User friendly and very helpful support. Thanks!

DH Apothecary
United States
Over 1 year using the app
June 12, 2024

We moved over from Ongoing and are extremely happy with Stay. Apart from offering such a good UX and dashboard their team is awesome. They helped us with everything as we migrated over. 100% recommended!

Artisan Tropic
United States
About 2 months using the app
July 8, 2024

We're very happy with this app. The implementation was smooth and their team was in communication with us the whole way. Looking forward to growing our subscriber base using this software!

Fresh Patch
United States
About 2 months using the app
February 23, 2024

We moved from the ReChrge to Stay over a year ago and it was absolutely the right move. We even had much more complex shipping/fulfillment windows because we're a subscription box and the team was still able to get it figured out. The added benefit of the Retention Engine tool alone to help reduce churn is worth migrating from any other subscription app.

The Lift Box
United States
Over 1 year using the app